Windows 10: Usb Medion hdd keeps losing connection

Discus and support Usb Medion hdd keeps losing connection in Windows 10 Drivers and Hardware to solve the problem; Hi, I have a 1000 GB usb hdd from Medion, formatted in NTFS, assigned driveletter J in diskmanagement. My problem is that the drive keeps losing... Discussion in 'Windows 10 Drivers and Hardware' started by Stephen Halck, Jan 17, 2017.

  1. Usb Medion hdd keeps losing connection


    Hi,
    I have a 1000 GB usb hdd from Medion, formatted in NTFS, assigned driveletter J in diskmanagement. My problem is that the drive keeps losing connection to my laptop all the time., so I have to power up again. I do not recall this as a problem with earlier versions of windows, I have disabled the possibility to power off the usb drive when idle in power management, and have tried to remove usb drivers, sadly no luck, usb drive keeps losing connection. It is a usb 2.0 drive, connected directly to laptop G750JH with Usb3.0, win 10 version 1607. Could anybody help please? Thankful for reply,
    kind regards,


    :)
     
    Stephen Halck, Jan 17, 2017
    #1

  2. Error code 0xc0000017 Windows 10

    Thanks, solution works perfect. On Medion PC with SSD256 Crusial and HDD 1Gb
     
    HansBurgers, Jan 17, 2017
    #2
  3. can't connect my lumia 630 to pc using usb cable

    I have the same problem connecting my Lumia 630 phone to a Medion Akoya MD99350 laptop running Windows 8.1.

    "The computer keeps making dinging noises and won't recognise the phone". It does not change anything with
    firewall (AVG) disabled. There are no error messages, only the repeated "ding/dong".

    Afterwards I tried to connect my Lumia 630 to my wife's Asus running Window 7, also with free AVG active. It recognized the phone and loaded some drivers, and it works OK.

    Conclusion: There is nothing wrong with the Lumia 630. It must have to do with the Medion laptop and its operating system, which is standard upgraded, from 8.0.

    How do I solve the problem so that I can get to work with my phone via a USB cable from my Medion laptop?
     
    henningelkj, Jan 17, 2017
    #3
  4. robgr Win User

    Usb Medion hdd keeps losing connection

    Assuming the HDD is powered via USB it may be short of power, try using a micro b splitter cable
    Search e**y for Micro Superspeed USB 3.0 Type B to 2x USB Type A Male Y Cable Splitter Adapter
     
    robgr, Jan 17, 2017
    #4
  5. Hi again,
    thanks for the answer. My usb drive has a seperate power connection to the wall.
     
    Stephen Halck, Jan 17, 2017
    #5
  6. robgr Win User
    Are you able test against a different PC, this will prove/disprove the HDD?
     
    robgr, Jan 17, 2017
    #6
  7. Kari Win User
    It sounds as if you have the USB selective suspend enabled in Power Options. It's a power saving feature that suspends USB devices when they are not actively used.

    To disable USB selective suspend, open Power Options as told in Option One [/B steps 1 through 9 ]in this tutorial: Power Plan Settings - Change in Windows 10


    Usb Medion hdd keeps losing connection [​IMG]
     
  8. Usb Medion hdd keeps losing connection

    Yes, hdd works fine on my other laptop with win 7, I even took hdd with usb and power unit down to a store, they plugged the hdd in a computer, and it of course worked perfectly
     
    Stephen Halck, Jan 17, 2017
    #8
  9. Hi,
    thanks for the answer. I already have power disabled, as I tried to write in my initial post.
    Kind regards,
    Stephen
     
    Stephen Halck, Jan 17, 2017
    #9
  10. robgr Win User
    have you tried a different USB cable/port?
     
    robgr, Jan 17, 2017
    #10
  11. Check for BIOS updates. Chipset drivers as well. Doesn't hurt to reinstall the latest chipset drivers as well. Also if any different when laptop plugged in or not.
     
    ComputerGeek, Apr 5, 2018
    #11
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Usb Medion hdd keeps losing connection

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