Windows 10: USb mouse/keyboard not working after coming back from sleep mode in WIndows11

Like the self-explanatory title, my usb keyboard or mouse doesnt work after waking up from sleep mode. I have to restart to make them working again. Everything is fine as long as I do not go to sleep mode. I have changed the setting in device manager to not suspend power in power management. Didn't work. USB whether blueooth or wired: same situation.

:)

 

Issues coming out of sleep mode

My laptop (Thinkpad T14 AMD Gen 1) has had issues in sleep mode ever since the Windows 11 Update. Issues include:

• Not coming out of sleep mode and I have to hold the power button to reboot
  
• Locking up on the face recognition screen for 60+ seconds, then getting the blue screen of death before finally rebooting OK
  
• Coming out of sleep mode having all my programs shut down
  
• Not recognizing my USB mouse / keyboard coming out of sleep mode.
  

Any ideas? Rebooting every time and loading up all my work twice a day is very frustrating.

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.

 

Safe Mode: USB mouse won't work

CountMike,

Thanks for the look back.

Here's an expanded image, showing Mice and other pointing devices and USB devices (2 separate entries):





As you can see, under USB devices, both the keyboard and the mouse are named (and they're correct). Under Mice and other pointing devices, it just shows HID-compliant...twice.

Here are the two HID-compliant driver screenies, top one first:





And the lower one:





They are showing a Microsoft driver dated 6/21/2006. That may be the issue? The second listing shows a Power Management tab. It works. (I've got the mouse set to wake the computer from sleep.)

Down on the USB devices listing, the specific entry for the Gaming Mouse G502 shows the correct driver, as shown, below:





It's obvious that I'm confused. I know just enough to poke at it, without knowing what it is that I'm poking. *Wink

In Safe Mode, I'd think that the basic windows drivers would work. I'm just trying to get the mouse to work as a pointing and selection device.

Thanks,
Ken

(About to scrounge through some boxes to see if I have a USB-to-PS/2 dongle to try.)