Windows 10: USB Mouse not recognized by windows when I connect it completely, but it's recognized if I...

I have an HP ef2126wm, Ryzen 5 5500U 8 gb RAM 3200MHz Dual-ChannelA couple of months ago I bought a logitech G102 mouse for my laptop... it worked perfectly until a week or so when suddenly every time I connected it to the USB port completely it wouldn't be recognized by the computer, the same happened to my older mouse. Funny enough, all my pendrives and external HDD are recognized without problem. I found that the mice work perfectly fine when I don't connect them completely like 90% of the connector inserted in the USB port, it's a really hard-to-find sweet spot where it works. I've tried

:)

 

Keyboard and mouse not recognized after boot-up!

Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.

 

USB Device Not Recognized (Malfunctioned)

Just had this problem recently, a cmos clear corrected it. One item you can check to see is if the bios recognizes anything by loading its "boot from" menu and checking for any USB mass storage listed.

 

usb drive not recognized

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get an error, ‘USB device not recognized’ when connecting a USB drive. I’ll certainly assist you with the issue.



However, please let us know:

• May I know the update that was installed? To check go to
  Start >> Settings >> Update & Security >> Windows Update >> View update history.
  
• Does the issue occur with only one USB drive?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try plugging the USB to a different USB port and check if that helps. You can also try connecting the USB to a different computer and check.



Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the article
Error: “USB Device not recognized" when you try to access
a USB external hard drive except Method 1 & 2 and see if that makes any difference.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator