Windows 10: USB mouse pointer doesn't work

Hello!

In my windows 10 Home, suddenly the usb mouse pointer stopped working, the right and left click are working fine.


I tried with another usb mouse, it worked for about 2 hours and then the same issue.


The drivers are updated, the device configuration is ok, the mouse pad of the laptop works normally, it's just the usb mouse pointer :


Thank you.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Mouse Pointer

Hi,

You can customize your mouse in a variety of ways in Windows. To change how your mouse pointer looks, you can follow the steps below:

• Right-click on the Start menu, then click Control Panel.
• Select Mouse, then go to the Pointers tab.
  
• Select the pointer you prefer from the drop-down list, click
  Apply > OK.

If you want to use a pointer that is not on the list, you can download it online. After that, go to Control Panel > Mouse > Pointers tab again, then click
Browse.

Update us if it addressed your issue.

 

Mouse pointer 'None' scheme not working

Hello Raptor226,

Thank you for writing to Microsoft Community Forum.

In regards to your concern, kindly help me with following questions:

1. What is the make and model of the computer?
   
2. Is it a wired mouse or a wireless mouse?
   

Driver incompatibility is one of the possible reasons why you're having issues with your mouse. Having said that, we recommend performing the methods below:

Method 1: Uninstall the mouse drivers from device manager.

• Press Windows + R keys to open
  Run window.
  
• Type devmgmt.msc in the run option and click
  OK.
  
• Search for the mouse drivers and click Uninstall.
  
• Restart the computer and check if that helps you.
  

Method 2: If Method 1 doesn’t resolve the issue, you can install the latest mouse drivers from the manufacturer’s website for the mouse pointer to function.

Additional Information: You may go through the suggestions provided by
Greg Carmack - MVP dated October 5, 2018 on
Mouse pointer not working correctly after Windows 10 update to version 1809 and also an article about

Mouse, touchpad, and keyboard problems in Windows 10.


Disclaimer: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.

Hope it helps.

Mala S

Microsoft Community - Moderator