Windows 10: USB Mouse | Stopped Working

Hi!


My USB mouse was working perfectly all morning. Everything was fine up until I restarted my laptop. I've looked online and through posts on here and nothing seems to work.


The USB mouse works with my other laptop that I rarely use, but it doesn't respond to my primary one.


What could be the issue?

:)

 

USB mouse stopped working

USB mouse on Lenovo Ideapad Flex5 stopped working. Works on other laptops. I even bought a new mouse. Shows it was ready to use but doesn't work. Under devmgmt.msc, I uninstalled and plugged in again. No results. Now under Bluetooth & other devices it
shows unknown device (driver error). Any suggestions??

 

My Wireless USB Mouse Stopped working

My wireless USB Mouse suddenly stopped working. Again.

I loaned my mouse to my son, and it went from working on my laptop to working on his. When I plugged the mouse back into my laptop, it stopped working. I've restarted multiple times, with and without the mouse installed in a USB port. I've replaced the mouse
battery (though the light was on with the new battery). I've used the device manager to uninstall the HID compliant mouse multiple times. Restarting, even without the USB inserted, shows an HID compliant mouse on the machine. Uninstalling and then scanning
for hardware changes (without the USB in the machine) reinstalls the HID compliant mouse. Removing all hidden HID compliant mouse installations and repeating results in the same reappearance of the mouse. I've also checked and reinstalled the drivers multiple
times, but since I cannot seem to get rid of the HID compliant mouse for more than a few seconds, I have no idea if it is a clean install.

There was also some trick to play with the Services tab, and I think I've tried that, but can't remember what steps I've taken.

Help. This should not be hard. This is a mouse. It should just work, and it shouldn't stop working for essentially no reason.

In the past, when this has occurred, a combination of the above steps usually restores functionality, but this time, it hasn't.

Dell laptop, Inspiron 5559, with Windows 10 Version 10.0.15063 Build 15063

Mouse is by Microsoft (I had issues before with the Lenovo mouse, and thought maybe the MS mouse would solve the problems, but it still happens.) The tag in the mouse says it is PNX908745-001, but I have no further information about which product it is.

Any more suggestions? I'd love to have a working mouse again.

Thank you,

Debbie

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.