Windows 10: USB Mouse wont activate most programs: Changed USB Mouse: Didnt help

Hi:

My USB mouse, when clicking on something like "Start" icon or "Run" wont activate it. It'll flicker on for a second and then disappear.

Say I launch Firefox, using the mouse. It will launch, but nothing happens when I click on any links in the browser. So in some regards, it does things, in other regards --the most vital ones-- it totally fails to!

I just get a very brief view of the launched program, but it rapidly disappears. Of course, I tried two other USB mice. Same happened.

I tried rebooting many times. Eventually normal function of the mouse returns, much to my delight. But then if i restart the PC, same will happen. The mouse becomes essentially dysfunctional

sfc \scannow says:

"Windows Resource Protection found some corrupt files, but was unable to fix some of them. For online repairs details are included in the CBS logfile located at windir\logs\CBS\CBS.log.
For example C:\Windows\logs\CBS\CBS.log . For offline repairs details are included in the log file provided by the /OFFLOGFILE flag "

I have no idea exactly how to go about repairing those, if it is even possible to do so. Its very hard to navigate when the mouse isnt really working..and it isnt clear if those detials will actually tell me what to do to fix this?

Also: What does /OFFLOGFILE flag mean. And how can I get to it. And what to do with it once I do?

Thanks

Windows 10 1903

:)

 

USB Keyboard and Mouse HELP

Best solutions is ti use a Dell - USB compatable Mouse and Keyboard.
IF no Dell Mouse/Keyboard; try any USB mouse & keyboard, most work some don't.

 

keyboard and optical mouse usb

Hi,

To assist you better, answer the below question.

• Are you getting any message when you connect the USB Keyboard and Mouse?

I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

I suggest you to refer to the following Microsoft article on
Troubleshooting: Keyboards and check if it helps.

https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

USB mouse registering as usb input device and mouse wont move

Hi Ethan,

It is possible that this is a mouse driver or USB port issue. To properly isolate this issue, kindly answer the queries below:

• Have you tried using other USB ports?
• Have you tried reinstalling the mouse device driver?
• Have you tested the mouse device to other computer?
  

In addition, you can refer to the article below to troubleshoot mouse problems and other input devices:

Mouse, touchpad, and keyboard problems in Windows

We're looking forward to your response.