Windows 10: USB not working with Apple products?

Hey, I'm having an issue with my USB. I don't know if it's driver or mobo, but I think it's drivers. I checked device manager and found "Device ROOT\WPD\0000 was deleted." under the USB section, and I don't know how to fix it.

:)

 

Apple Mobile Device USB Driver unable to install

Hi there, thanks for your question.

Please see the below Apple Support article:

If your computer doesn’t recognise your iPhone, iPad or iPod

You can try the troubleshooting steps under the Windows PC section. It suggests reinstalling your drivers in a few different ways, but at the bottom of the page it suggests trying a different USB cable or contacting Apple Support if the problem persists.

Contact - Official Apple Support

Please let me know if you need further support! Thanks!

Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

 

USB 3.0 is not working

I have tried below all the steps bu my both USB 3.0 are not working.

Please suggest more to add on.

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

https://support.microsoft.com/en-in...566-b983195752c1/update-drivers-in-windows-10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

---------
Hello Roger,

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

https://support.microsoft.com/en-in...566-b983195752c1/update-drivers-in-windows-10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John