Windows 10: USB only works with certain type of usb devices

after upgraded to Win10 Ver1809. the usb port with a "ss" mark on my HP OMEN 2gen laptops can only work with usb thumb drives and usb HDDs. none of usb extension hub, keyboard, mice, webcam and even iPhone wont be able to get connected or charged on the usb port.


I tried to uninstalled the usb controller on device manager and reinstall the original chipset driver from HP and Intel, none of these actions could bring back my usb port to life, to work with all usb devices which was connected to it.

:)

 

Windows 10 "USB Device Not recognized" error keeps popping up and USB devices do not work

Hi,

To fix the issue, we suggest that you do the following steps:

Method 1: Run the Troubleshoot Hardware and Devices

• Press Windows Key +R and type
  Control Panel.
• Type troubleshooting in the search bar and click on
  troubleshooting.
• Click on Hardware and Devices.
  
• Follow the steps from the wizard to run the troubleshooter.

Method 2: Uninstall and re-install USB drivers

• Press Windows Key +R and type
  devmgmt.msc to open Device manager.
• Expand Universal Serial Bus controllers.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists, download the latest USB drivers for your Surface Pro 2.

If you need further assistance, let us know.

 

USB Mass Storage device is an older USB device and moight not work with USB 3.0

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Hardware and Devices

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work...

Press Windows key + X

Click Device Manager

Expand Universal Serial Bus Controllers

Right click the USB Mass Storage Device in the list

Click Uninstall

Restart then check if its detected and working.

Other things you can try:

Step 1. Press Windows key + R to open the Run dialog

Step 2. Type regedit and press Enter

Step 3. Navigate to the following path:

HKEY_LOCAL_Machine > SYSTEM > CurrentControlSet > Services > USB

Step 4. If the USB key does not exist into the list, then create a new key USB under Services. Now create a new DWORD value under the key that you’ve just created

Step 5. Keep the USB key selected and right-click on the blank space at the right pane

Step 6. Select New > DWORD value from the context menu

Step 7.Rename this newly created DWORD value as DisableSelectiveSuspend

Step 8. Right-click on DisableSelectiveSuspend and select Modify

Step 9. Put 1 in Value data field and then click OK

Step 10. Reboot your PC

 

USB device not recognized spam

Hi Kyle,

You may receive this error if one of your USB connected devices is not properly recognized by the system. Let's try the troubleshooting steps provided by
Krishna Prasobh V on this
thread.

In addition, we suggest that you turn off the notifications from the USB by following these steps:

• Open Settings by typing "settings" in Cortana's search box.
• Click on Devices.
• Locate USB and toggle the switch to Off.

Keep us updated with the status of your concern and we'll be glad to assist you further.