Windows 10: Usb pnp drive

Hello guys!So I have a USB PnP device. Before I used to store pictures on it, and it worked completeley fine but now I have an issue with it, it does not display as a storage device in my computer anymore. Only as a sound device. Is there any way to fix it? I can't find it neither in disk management or device management. Only as a sound driver. I don't want to lose my files. Is there at least any program or app that can help me recover my files? Please help...

:)

 

'Generic PnP monitor' issue

Hello Angelica,

I would suggest you follow steps to update the monitor driver:

Press Windows + X keys

Choose Device manager

Click on Monitors

Right click on ‘Generic PnP monitor’ and click on update driver

Tap on Browse my computer for driver software

Tap on Let me pick from a list of available drivers

Choose ‘Generic PnP monitor’ and tap on Next

When you are done please restart the computer.

 

USB PnP not working

This is a Windows 7 desktop system upgraded to Windows 10

Everything worked ok in Windows 7 but upgrading to Windows 10 has stopped a USB Plantronics sound adapter from working - settings shows USB PnP Sound Device Driver Unavailable.

OK, I thought, this is a fairly old USB sound stick so no problem I'll buy a new one. A new usb sound device was purchased and I got exactly the same problem.

A call to Microsoft Support failed to really get to the route of the problem but installing Windows 7 drivers for the new sound device worked ok. They suggested that the sound device didn't support Windows 10...

This is a 64 bit AMD processor system. I thought I'd check both the Plantronics USB Device & the new one on a Windows 10 laptop (also 64 bit AMD) They both worked fine!

More calls to Microsoft support with some pretty sketchy results... still no USB PnP drivers working on this system. OK, I thought let me buy some more USB audio devices, perhaps it is a problem. This time going for ones where the suppliers assured me they
worked with Windows 10 and were supported by Windows 10 and the USB PnP driver.

I now have 5 USB sound devices! All work fine on the laptop and none work on this desktop system - all showing the same error:

Setting: USB PnP Sound Driver Unavailable

Device Manager: Driver not installed. Clicking the Update Driver button fails to find any drivers

I've spoken to several Microsoft tech support people (although I have to say most of them didn't really seem very knowledgeable) & they've run through all the normal things, troubleshooters etc. but found nothing wrong just saying the device doesn't support
Windows 10.

Clearly the devices do work under Windows 10 and are all supported by the generic USB PnP driver - they work on the laptop ok. All the hardware must work ok on the desktop system because if you install Windows 7/8 drivers everything works ok.

This would seem to be an issue with USB PnP drivers specific to this desktop system...

Any suggestions gratefully received!

 

help. USB drive isn't assigned a drive letter.

Any usb flash drive I plug into my computer isn't assigned a drive letter. The physical drive shows in the "safely remove hardware" but it doesnt show up in disk management. I have tried to populate the volume thru the safely remove hardware properties window and it does pop up in the list but it doesn't stay there. This isn't a format or assign a letter problem. It's more complicated then that. Maybe one of the services needed for usb drive management was disabled? Suggestions needed. btw external usb harddrives work fine.