Windows 10: USB port and SD port not working

I have a dell inspiron 15 5578 2-in-1 that's not working properly on any drive ports. I looked on the device manager and the devices are being shown when connected. But the drivers aren't correct and I cant seem to find them on Dell's support site. any ideas that could help?

:)

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.

 

sd card port not working cant upload pics

Hello,

As you are facing issues with accessing SD card on your device, we will help you with this issue.

Provide us additional information to assist you better:

• What is the make and model of your device?
• Have you made any changes to the operating system prior to this issue that might have resulted in this?
• What exactly happens when you try to access the SD card?

This might have occurred due to corrupted/outdated port drivers. As a workaround try the below troubleshooting steps and check if it helps.

I suggest you to connect different SB card to the port and check if it is detected. This will let us know if the issue is with SD card or the port.

Also, if you are using SD card reader connected to the port to access SD card try to connect to different ports as well.

Step 1: If the drive is being detected in Device Manager try the below to update the drivers:

• 
  Right click on Start button and select
  Device Manager.
  
• 
  Expand the SD card/ USB ports drivers, right click on the drivers and click on
  Update driver software.
  
• 
  Restart the computer and check if the issue persists.
  

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.

Thank you.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...