Windows 10: usb port not working properly

i accidentally end the task of windows explorer then my screen went black, then i forced restart my laptop after that my mouse is not working, like it lightning up but not working internally

:)

 

USB port stopped working

I had a USB2 port on the front panel that was working for a year but then one day it was not.

I uninstalled / installed the device via Control Panel for both of the USB Composite Device listings but it made no difference. I thought it may be a bad connection but everything looked OK. Both ports had power according to a USB digital voltmeter.

On the motherboard I moved the cable going to the front panel from one of the USB 2.0 Headers to the other Header & everything worked. At least for a couple months. Now the same port on the front panel does not work again.

So I uninstalled / installed both USB Composite Device listings but it made no difference. Under Properties it says they are working properly.

In Control Panel I did not touch the USB controllers for either USB 3.0 listing or for the USB Printing Support.

The port was working a few days ago but now it is not. The only thing that really happened lately was a Windows 10 Security Update that was installed on 10-27-2022. Could that have changed something?

Anything is possible but it seems strange that the same front panel port stopped working no matter which mobo header is used. Could one of my USB thumb drives be going bad & when plugged in is shorting out something on the motherboard?

Any ideas & suggestions would be greatly appreciated.
Thanks

 

USB ports not functioning properly

Hi,

This can be due to a recent change in the configuration of your device. To assist you with your concern, we recommend that you use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive
condition. The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

1. In the Search box, type Device Manager and press Enter.

2. Expand Universal Serial Bus controllers.

Note: You might have to scroll down the list to find this item.

3. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

4. Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

5. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB

controllers that you uninstalled.

6. Check the USB device to see whether it is working.

Let us know if the solution above works for you.

 

USB ports not working properly

On my new motherboard the two usb 2.0 ports at the back are working fine, which is where my keyboard and mouse are plugged into
however the usb 3 ports don't work, I tried plugging my webcam into it and it didn't work, however I plugged my external drive in and it got powered up and started vibrating but wasn't recognized at all

That leads me onto my second problem; my external drive isn't recognized on my computer on windows 7, yet I'm using it on vista and XP right now!