Windows 10: USB Ports Disabled After Windows Start, Refuse to Reset Windows.

We have a windows PC at home that just recently stoped working, After the Windows Logo all usb ports are disabled and don't work at all. Anywhere else like in the firmware settings or Windows startup repair. We don't want to reset windows due to having programs and tools that we simply can't lose. Is there a way to fix the drivers?

:)

 

USB ports not working in Windows 10

Hello,



Thank you for writing to Microsoft Community Forums.



To address your concern, kindly help us with the following questions:

1. What is the make and model of your computer?
2. Do you see any error in the device manager when the USB is connected?
   

Before we troubleshoot on the issue, I would suggest you to check if the USB devices work on a different computer. If it does, kindly try the steps listed below and see if it works.



Method 1: I would suggest you to follow the steps to diagnose and repair the USB ports from the article -
Automatically diagnose and fix Windows USB problems.

Method 2: Update USB controllers.

• Right click on the Start menu and select
  Device Manager from the list.
• Narrow down to Universal Serial Bus controllers and update all the USB drivers.
  
• To update the drivers, right click on the each driver and select
  Update driver.
• If that doesn't resolve the issue, I would suggest you to uninstall all the USB drivers from the Device Manager.
  
• Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB root hubs that you uninstalled.

Method 3: Disable Selective Suspend feature.

• Right click the Windows icon on the taskbar and choose ‘Power Options’. Click
  ‘Change Plan Setting’ on your current plan.
• Choose ‘Change Advanced Power Setting’ on the chosen plan.
• Disable ‘USB Selective Suspend Setting’ under
  ‘USB Settings’.

If the issue persists, identify if the USB drive is listed in Disk Management. To do that,

• Right-click on Windows icon and select Disk management and find if the USB drive shows up there.
  

Regards,

Mala S

Microsoft Community - Moderator

 

Disable a USB Port

Hi Eduardo

Disabling that USB Port, may also disable any ports beside it, do you have USB ports on another part of your PC?

Open Device Manager (accessible by right clicking your Start Button)

At the bottom of the device list, expand the 'Universal Serial Bus Controllers' section

How many devices have 'Hub' in the name, is there more than 1?

If so, right click one f those, then choose Properties and choose the Driver tab, is there an option to disable that there?

If that is the wrong hub, re-enable that and move to the next hub device, until you find the one for that USB port . . .

 

USB port is not working on Windows 10

Hello,

This is Sudha Independent Advisor and user like you. Please follow below steps to solve your issue

Method 1: Use Device Manager to scan for hardware changes

Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.

To scan for hardware changes, follow these steps:

Click Start, and then click Run.

Note If you are running Windows Vista, click Start, and then use the Start Search box.

Type devmgmt.msc, and then click OK. Device Manager opens.

In Device Manager, click your computer so that it is highlighted.

Click Action, and then click Scan for hardware changes.

Check the USB device to see whether it is working

Method 2: Disable and re-enable the USB controller

Use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition. The USB controllers represent the USB ports in Device Manager. If you are not comfortable with advanced troubleshooting,
try the steps in the "Workaround" section.

To disable and re-enable the USB controllers, follow these steps:

Click Start, and then click Run.

Note If you are running Windows Vista, click Start, and then use the Start Search box.

Type devmgmt.msc, and then click OK. Device Manager opens.

Expand Universal Serial Bus controllers.

Note You might have to scroll down the list to find this item.

Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.

Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

Check the USB device to see whether it is working.

reference link :
https://support.microsoft.com/en-in/help/817900...