Windows 10: USB Ports Not Recognizing Device

This machine has 4 USB ports, but none of them are recognizing any devices being plugged into the machine. Not sure what other information may be necessary, but I am here in front of the machine ready to answer any questions that I can. Thank you.

:)

 

USB port recognizing devices

Hello,

I've been through all the troubleshooting pages on USB ports not recognizing USB devices, but none of it worked. The strange thing is, if I connect a USB device to one of the ports, the 'recognizing sound' is audible. But, no automatic pop-up and no divice
is visible in explorer. When I look to safely remove the device, this function is not listed among the icons in the taskbar. When I remove the device again the sound for removal is audible.

Who can help me to get my computer to 'read' the device again?

Greetings,

Richard

 

USB ports

Hi Frank,

Inserting and removing a USB device repeatedly may cause the USB port to stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work.

Here are few things that you can do to resolve the issue:

Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.

To scan for hardware changes, follow these steps:

• Click Start, and then click Run.
  
  Note If you are running Windows Vista, click Start, and then use the Start Search box.
• Type devmgmt.msc, and then click OK. Device Manager opens.
• In Device Manager, click your computer so that it is highlighted.
• Click Action, and then click Scan for hardware changes.
• Check the USB device to see whether it is working.

Turn off Allow the computer to turn off this device to save power.

• In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
• In the USB Root Hub Properties dialog box, click the Power Management tab. Uncheck the
  Allow the computer to turn off this device to save power
  box.
  

Let us know how it goes after performing the suggested troubleshooting steps.

 

USB Ports

Hi Homer,

We'd like to ask a few questions to help us isolate this problem.

• Have you tried connecting your device tracker to a different USB port on your computer?
• If so, was it detected?
• Did you receive any error messages?

To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

link.

Let us know how it goes.

Regards.