Windows 10: USB ports not working at all

Hello everyone. I am hoping that someone can really help me out here. I installed the 2004 update but none of my USB ports work now on my desktop. I don't have a ps/2 port but the keyboard works in the BIOS. Does anyone know of any solution to this? I bought a Sata station and took the HDD out of the desktop but can't seem to find where I would upgrade the USB drivers on the HDD using my laptop. Any help works, thank you!

submitted by /u/GRodLegacy
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:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB 2 port not working in Windows 10 on Samsung Notebook

Hi Tomale,

Thank you for posting in Microsoft Community.

Since all the USB ports are working and the problem is with the USB 3.0 port in the right side of the laptop, then this issue is with that particular port.

You can contact the manufacture of the laptop to get it done.

As a workaround, I suggest you to Run Hardware troubleshooter and check if it helps.

Follow these steps to run hardware troubleshooter.

• Type troubleshooting
  in search box.
• Select view all on the top left pane.
• Click on Hardware and Devices Troubleshooter and follow the prompts to
  run the troubleshooter.

Thanks.

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.