Windows 10: USB printer disappears with W10 build 18362

I updated my PC to Build 18362 and my Laserjet 2200D printer on a USB connection disappeared and I can't add it back in as its not discoverable. I updated another PC to the same build and it doesn't work on that either. I tried the pinter and cable on a laptop and it works OK. I've gone through the HP process of adding in the printer drivers and then switching on the printer and it still can't be discovered. Its an old printer, about 12 years old, but I think it should still work. Any suggestions?

:)

 

Mac OSX USB printer problem

OK i just bought the Canon IP4500 usb printer and installed it on the mac following hte instructions to the letter.

No printer is found and i cannot add it in the Printer list, cause theres no option for USB printer installation, only Appletalk, Bluetooth, and Windows Printing.

I have downloaded the latest drivers etc... but no luck *Bang Head :banghead:

As it is i dont like macs but now with a simple thing as this i dislike them even more.

Last resort is trying installing the printer on a Vista pc and see if it works, if it does then the mac is up to shit, if it does not install then the printer is up to shit.

Anyone had a similar problem maybe and how did you overcome it?

 

printer usb is an older version

Hello,

Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.

• 
  What is the make and model of the printer and computer?
  
• 
  What is the exact error message?
  

I suggest you to disable and re-enable the USB controllers. The following steps will uninstall all the USB controllers and then re-install them:

a. Right click on Start, and then click
Run.

b. Type devmgmt.msc and then click
OK. Device Manager opens.

c. Expand Universal Serial Bus controllers.

Note: You might have to scroll down the list to find this item.

d. Right click the first USB controller under
Universal Serial Bus controllers, and then click Uninstall to remove it.

e. Repeat step 4 for each USB controller that is listed under
Universal Serial Bus controllers.

Note: Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists then I suggest you to refer to the following article.

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

USB 2.0 printer won't work in Win 10/USB 3.0


A couple more suggestions:
First, check to see if your motherboard manufacturer has a newer USB controller driver to install. If so, install it.

Second, try reinstalling all the USB devices:
Device Manager > Universal Serial Bus Controllers > Right click on each device listed underneath and choose Uninstall (you could leave anything related to USB 3.0 alone) > after you've cleared the list, restart Windows and they will all be reinstalled again.

See if the printer will work after either of those.

Also: unplug the USB cable to that printer before doing any procedures, then plug it in after Windows is back up running.