Windows 10: USB Root Hub Failed to Reset Code 43

This is the error I am getting. I have tried disabling and reenabling, uninstalling the device and restarting the PC it's a desktop, scanning for hardware changes, checking for Windows Updates, looking for driver updates for that device there weren't any. I can't remember anything else I've tried, but I've looked up multiple articles and tried everything on those. I would appreciate any help though, almost half of my usb ports aren't working currently.

:)

 

USB Root Hub driver failure on Lenovo T470

After hibernation, the USB ports don't work. When I inspected the drivers, I found that the USB root hub driver was reporting the following errors:

#The USB hub failed to reset.

#Windows has stopped this device because it has reported problems. (Code 43)

#on Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)

I have tried reinstalling the drivers and also tried to disable both the "USB root hub" and the "USB 3.0 eXtensible Host Controller" from going to suspension on sleep or hibernation but the problems still persist on all our T470 laptops.

Kindly get back as soon as possible.

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.

 

Code 43 USB device not recognised

Hi Vishnu,

Thank you for posting in Community, we understand your concern and we will try our best to help you resolve the issue.

Error Code 43 is a Device Manager error that means the following:

Windows has stopped this device because it has reported problems. (Code 43).

When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just
needs to be flushed. An alternative to resolve this issue is to perform
Power Drain, to do so follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system

I would also suggest that you refer to the Microsoft Article provided in the link below for more troubleshooting methods

Error codes in Device Manager in Windows

Hope this information helps.