Windows 10: USB stops working randomly

Seemingly randomly.


I built my own PC.

I have specs listed below.

Rosewill RISE Glow case

Aorus gaming 5 WiFi motherboard.

AMD Ryzen 2700x processor

EVGA gaming Geforce 1060 SC GPU

Corsair 550x PSU

intel m.2 boot drive 760 I think?

Samsung SSD, and also a 7200 500gb from an old Dell.

Only extras items is a Rosewill Multimedia card reader can get specs if this is important

a DVDrw drive in the 5.5 inch bay


I had to use a USB splitter to install the Rosewill mm card reader.


So, I will be using the internet and watching videos: it seems to be ONLY when I have my headphones plugged in, all of the USB port on my computer will stop working briefly, then immediately begin working again. The Bluetooth also disconnects and reconnects. I haven't noticed a drop in wifi. However, form time to time the wifi will have an issue, where it just disconnects for on apparent reason, and I can simply reconnect. I do not believe the wifi issue is connected to this one.

I don't remember it ever happening when I am not using my headphones.


I have viewed event viewer and error logs and I can only find ONE report that happens every time this happens.


it says this:


Windows cannot store Bluetooth authentication codes link keys on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.


Log Name: System

Source: BTHUSB

Date: 5/5/2020 6:15:35 PM

Event ID: 18

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: DESKTOP-73B4VDG

Description:

Windows cannot store Bluetooth authentication codes link keys on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="BTHUSB" />

<EventID Qualifiers="16389">18</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-05-05T23:15:35.8493191Z" />

<EventRecordID>29152</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="7520" />

<Channel>System</Channel>

<Computer>DESKTOP-73B4VDG</Computer>

<Security />

</System>

<EventData>

<Data>

</Data>

<Binary>00000800010000000000000012000540000000000000000000000000000000000000000000000000E000000000000000</Binary>

</EventData>

</Event>

:)

 

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I have recently ran into a problem where my USB mouse and keyboard stop working randomly.

When I first start using my computer, they stop randomly for about a second, but then resume working. After around 5 minutes, they stop working permanently, and in order to get them to work again I am forced to restart my computer.

When the devices stop working, they are still connected to the computer, but simply don't work. If I plug them into the USB ports in the front of the computer, the same thing happens after a few minutes, at which point none of the USB ports work. I have
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All I have found on the internet was to uninstall the USB drivers and restart the computer, but unfortunately that hasn't helped. I have also turned off the selective suspend setting, but nothing changed.

I would be very grateful if someone were to help me resolve this issue.

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