Windows 10: USB STORAGE DEVICE

I've saved all my documents and pictures on my old computer onto a USB memory stick so I could transfer to my new computer, but the memory device isn't showing up when I plug into the new computer.

:)

 

VMware-usb storage device not recognized


Hello,

I'm running Windows XP in Workstation Player on a Windows 10 laptop.

My USB CD/DVD drive is able to mount in the Player. So is a flash drive.

My Western Digital ssd (My Passport Ultra) is listed in "Removable devices", but fails to mount, giving this error:





In the Virtual Machine settings, the USB controller is using usb 2.0.

The WD ssd is compatible with usb 3.0 and 2.0, and is supported by Windows XP. My desktop computer running Win XP has no problem mounting the drive.

The device manager in virtual Win XP shows it as an "unknown device."

I've read everything I can find on the problem, and tried a number of suggestions from the knowledge base at VMware as well as solutions via google searches.

Perhaps the WD ssd just won't work on the free version of VM Workstation Player (v. 14).

Anyone have any suggestions?

Thanks,
Paul

 

USB Mass Storage device is an older USB device and moight not work with USB 3.0

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Hardware and Devices

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work...

Press Windows key + X

Click Device Manager

Expand Universal Serial Bus Controllers

Right click the USB Mass Storage Device in the list

Click Uninstall

Restart then check if its detected and working.

Other things you can try:

Step 1. Press Windows key + R to open the Run dialog

Step 2. Type regedit and press Enter

Step 3. Navigate to the following path:

HKEY_LOCAL_Machine > SYSTEM > CurrentControlSet > Services > USB

Step 4. If the USB key does not exist into the list, then create a new key USB under Services. Now create a new DWORD value under the key that you’ve just created

Step 5. Keep the USB key selected and right-click on the blank space at the right pane

Step 6. Select New > DWORD value from the context menu

Step 7.Rename this newly created DWORD value as DisableSelectiveSuspend

Step 8. Right-click on DisableSelectiveSuspend and select Modify

Step 9. Put 1 in Value data field and then click OK

Step 10. Reboot your PC

 

WD and NEC Electronics Collaborate to Promote USB 3.0 with New Storage Devices

WD, the world's leader in external storage solutions, and NEC Electronics Corporation (TSE: 6723), a leading provider of semiconductor solutions, today announced that the companies have collaborated to promote the new SuperSpeed Universal Serial Bus (USB) 3.0 standard, a next-generation interface to be used in a wide range of electronic devices including PCs, PC peripherals, and digital appliances.

USB 3.0 is capable of supporting data transfer rates of up to 5 gigabits per second (Gbps), which is 10 times faster than the previous high-speed USB 2.0 transfer speeds. With its higher speeds and enhanced power efficiency, external hard disk drives are the first SuperSpeed USB 3.0 devices to appear on the market.

As the first step toward WD's and NEC Electronics' goal to promote the SuperSpeed USB 3.0 standard, the companies plan to develop a USB Attached SCSI Protocol (UASP) driver to deliver hard drives with very high performance, mass-storage capacity. UASP is a new industry-standard, high-performance mass-storage protocol being developed for SuperSpeed USB 3.0 to overcome the performance boundaries of the Bulk Only Transfer (BOT) protocol, which has been used for traditional USB 2.0 speeds. The new UASP driver will be used with NEC Electronics' USB 3.0 xHCI (eXtensible Host Controller Interface) host controller (part number µPD720200), which appeared on the market as the world's first USB 3.0 host controller in June 2009.

Key features of the new UASP driver:

• Support for the UASP mass-storage protocol
• Data transfer rate is enhanced by 30 percent, with optimized power efficiency and smooth interoperability, compared to the existing BOT protocol
• NEC Electronics' license program is available for any LSI (large scale integration) vendors who develop UASP-based LSI devices

"The wide adoption of external storage, for both expanding and backing up internal computer storage, highlights the need for faster interface transfer rates. The USB 3.0 interface offers a significant advance in data transfer speed," said Robert Caddy, Jr., vice president of engineering for WD's Branded Products Group. "We are pleased to collaborate with NEC Electronics as a leading supplier of USB host devices in the introduction of USB 3.0 technology to the storage market."

"Partnering with WD enables us to combine our USB transfer technology with WD's data storage technology and provide added value to our customers," said Masao Hirasawa, deputy general manager, Home Multimedia Division, NEC Electronics Corporation. "Starting with the new HDDs, WD and NEC Electronics are working together as the industrial leaders to expand USB 3.0 marketplace offerings with the highest quality and performance solutions while speeding time to market."