Windows 10: USB to Serial Cable Not Working after update

Discus and support USB to Serial Cable Not Working after update in Windows 10 Software and Apps to solve the problem; Hello everyone,My PC runs a gate software named DoorKing. I have a USB to Serial cable that talks to the box. It has worked for well over a year now.... Discussion in 'Windows 10 Software and Apps' started by Dru Stewart, Mar 7, 2022.

  1. USB to Serial Cable Not Working after update


    Hello everyone,My PC runs a gate software named DoorKing. I have a USB to Serial cable that talks to the box. It has worked for well over a year now. Sometime in the last week or so they stopped talking.What I have done: checked usb port with other plug and play devices and YES the port is working fine. I have also tried other ports. Same problem. the drives are: serenum.sys and SVK9PL64.sysIt won't allow me to roll back to previous drivers and updates are working. In device manager it shows me that there is a problem everytime I plug in this particular usb device. Any help would be great. Th

    :)
     
    Dru Stewart, Mar 7, 2022
    #1

  2. Prolific USB-Serial


    Thanks.

    Have now got things working in a rather 'round-about' way.

    I have 2 USB - Serial Interface cables.


    1. The older which used to previously work on Windows 10 still works OK on a Windows XP Laptop proving that the interface is still functional.
    2. The newer interface cables when connected to Windows 10 automatically installs the drivers & works on Windows 10, but will not work on Windows XP (I don't have a driver disk for this cable but it is CH340 v3.4.2014.8)
    3. If I uninstall all relevant drivers, then install my original Vista Driver v3.2.0. & plug in the interface cable, Windows 10 will then update drivers BUT with Code 10 error. If I now update drivers back to v3.2.0.0 it works & I have a singe interface cable that works on both Windows 10 & Windows XP


      USB to Serial Cable Not Working after update [​IMG]


      However, when I unplug the cable & re-insert, Windows 10 will automatically update the drivers to the NON-Working ones & I have to then re-select the v3.2.0.0 ones every time.

      Is there a way to stop Windows 10 from updating these drivers every time the cable is inserted?
      I've tried changes the System settings for updates but without success.

    USB to Serial Cable Not Working after update [​IMG]
     
    WightWalker, Mar 7, 2022
    #2
  3. Serial Mouse via USB not detected


    Hi,

    I have just installed Windows 10 and my mouse no longer works. Its a specific adapted mouse (for disability) that connects via Serial (9-pin) into a Serial-USB converter cable. The converter cable gets detected ok (as Prolific Serial-USB Adapter) but the Serial mouse running on the end of it doesn't work/get detected.

    In Windows 7 it works fine and needed no addition drivers other than the the Prolific adapter. Can I tell if Windows is detecting its presence? Any suggestions?

    Cheers,
    Russ,
     
    rustytulip, Mar 7, 2022
    #3
  4. USB to Serial Cable Not Working after update

    Windows 10 serial on OEM


    So I'll summarize steps made...

    1. Saved serial number (taken with Belarc Advisory) from preinstalled (half chinese language) Windows 8.1 (don't know exactly the version, suspect Windows 8.1 with bing) on tablet
    2. Formatted tablet
    3. Tried to make a clean Windows 10 (HOME, HOME N and also PRO, everytime with the same result) install with ISO taken with MediaCreationTool, during install (and also after completing installation) it says that the saved serial is not valid
    4. Tried to reinstall Windows 8.1 (ISO taken with MediaCreationTool again) HOME, it says that the serial is not valid

    So i suspect that the saved serial, is from a WINDOWS 8.1 WITH BING OEM version and this kind of ISO is not accessible/downloadable anywhere (at least I can't find it, any suggestion?)

    Still not tried SHOWKEY with that serial, I am in office now, and the serial is saved on a usb pen at home, will try this evening.

    So I'm stucked but if everything is like I suspect, it's incredible. If I have a tablet/notebook/netbook with Windows 8 preinstalled, it seems that I can update to Windows 10 without problems, but if I want to make a clean Windows 10 install that serial is not valid...
     
    CapitanCatarro, Mar 7, 2022
    #4
Thema:

USB to Serial Cable Not Working after update

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