Windows 10: USB type c hub not working properly

Hello all,

I recently purchased a type C hub with 3 type a ports. My aim was to plug my wireless mouse and keyboard into the hub to free up some usb ports on my laptop.

The laptop is an Asus ROG GL502. However, I found that if I plugged in my mouse and keyboard, they wouldn't work. My mouse (logitech mx master) would show that the receiver only got power momentarily before power was lost and my mouse was disconnected. The only way to get the mouse working on the hub was to plug in my phone charger (ie drawing power through the type c port). The same can be said when I swap my mouse for my keyboard.

Even when I plugged in the keyboard without the phone charging, the LED's would light up but I would be unable to type anything. I have tried updating all usb drivers, turning power management off and updating intel drivers, MS drivers etc.

I tried the usb hub on another laptop and it worked perfectly without the phone charging so I can rule out that it is a faulty usb hub.

Anybody got any suggestions?

Thanks!

:)

 

On the hunt for USB HUB ( To type C or not to type C? )

Sup all ? I hope I find you well and kicking. *Smile

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Anyhow, ideally I want it to charge devices. I still don't own a type C device. USB 3.0 is fine, may be one type C. Something that lasts, won't break in 3 months or so. Can include a card reader or vice versa. Shops I have access apart from local, anything in UK or ebay/banggood/aliexpress, Denmark is also fine. Anyone has experience with USB hubs? Are there any pitfalls I should be aware of ?

 

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