Windows 10: USB Wireless Mouse Pointer Lags, Stalls, Resists Moving to Some Objects - Windows 11

My Logitech USB wireless M510 Mouse is part of a combo with a K545 keyboard. It is a few years old now, but has functioned reliably until around last winter. The keyboard continues to work as expected.Beginning last winter, the mouse pointer began stalling and lagging when the mouse is moved. It happens in all web browsers, on the Windows 11 desktop, and when moving around in Explorer folders as examples. It happens when just moving a folder or icon on the desktop. It also happens when trying to touch and icon in the taskbar. It's worse when the mouse is moved slowly. On occasion the poi

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Wireless USB Keyboard and Mouse Lagging

Hello,

I have a Dell laptop (Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2.59 GHz, on Windows 11) that is hooked up to two monitors and a USB wireless Keyboard and Mouse. I've tried the Logitech Keyboard and Mouse, as well as, a Microsoft Keyboard and Mouse. They both have a lag every so often that makes working quite difficult. Either the keyboard freezes and won't type, or the mouse lags sporaditically. I've tried replacing batteries, restarting, checking for updates, etc. Since it's happening on both sets, I think it's safe to say it's something with the computer. Any suggestions to stop this from happening?

 

Mouse Stalling

I have found that plugging in a 3.0 USB external drive near my wireless mouse will interfere with it's RF reception, and independent of any hub power issue.

My solution was to put the mouse receiver on a port as far away from the drive cable as possible, or on a USB extension cable.


"A common cause of wireless keyboard and mouse lagging is a result of wireless interference from USB 3.0 devices, such as external hard drives and other USB 3.0 removable media. Interference may produce the following symptoms:

• Delayed keyboard and mouse inputs
• Ignored mouse or keyboard inputs
• Decreased wireless range between the mouse/keyboard and USB wireless receiver"

Reduce wireless keyboard and mouse interference

 

USB lag when mouse cursor changes

Please, do not consider this question as a duplicate of this one -- it’s not an Intel graphics problem in my case and the issue is a bit different.

I’ve got a new PC with Windows 10 and experiencing a weird issue with USB devices.

Issue

When mouse cursor icon changes (like when hovering a browser URL link or a text field) a USB lag between 500ms to 2seconds occurs. By USB lag I mean that any device connected to any USB port stops responding: mouse stops moving, keyboard not responding, audio drops out (I use an external USB audio interface). It’s not happening at each transition, but somewhat randomly, though quite persistently.

Imagine moving mouse cursor over a Google search results page: the cursor state will change to hand when hovering a URL link, to text selection when hovering description text below the links and to pointer when in the “free” areas. In my case mouse will constantly lag and the sound drop-out if I would just move the cursor over such page.

System info

• OS: Windows 10 Pro
  
• CPU: Intel Core i7 6900K
  
• Motherboard: ASUS X99-A
  
• GPU: ASUS STRIX GTX1080-O8G-GAMING
  
• DDR: 8x8GB, DDR4, Crucial Ballistix Elite, 2666 Mhz
  
• SSD: 2 TB, Samsung 850 PRO
  
• HDD: 3Tb SATA-III Western Digital Red (WD30EFRX)
  
• External USB devices: wireless mouse (Logitech G900), wireless keyboard (Logitech K800), USB 2.0 Audio Interface (Roland QUAD-CAPTURE)
  

What I’ve tried

• Using Windows Clean Boot – the issue persisted;
  
• Installing fresh Windows 10 – issue occurs right from the start;
  
• Trying different drivers for the USB devices/controllers and the MB chipset – no changes;
  
• Trying different NVidia drivers – no changes;
  
• Updating motherboard BIOS to the latest version – no changes;
  
• Switching HCI mode in BIOS – there was definitely some effect here. In EHCI mode (USB 2) the mouse lags were much more noticeable, while the audio drop-outs were at minimum, and in xHCI (USB 3) it was vice-versa: more audio lags and less mouse;
  
• Using different USB ports – there was some subtle difference depending on what USB ports I’ve used. When a device is connected to an Intel USB controller port the lags are more frequent, while ASMedia’s ports had less issues;
  
• Disabling any power saving features in BIOS, Windows power management and in the device manager for each of the USB devices and USB controllers – no difference;
  
• Unplugging all the USB devices except the mouse – no changes;
  
• Using different mouses (both wired and wireless) – no changes;
  
• Trying another GPU – no changes;
  
• Trying another Motherboard (ROG STRIX X99) – completely solved mouse lag issue, but audio drop-outs persisted in xHCI mode;
  
• Disabling all the mouse features in Windows mouse settings (enhance pointer precision, pointer trails, pointer hiding when typing, pointer shadow) – no changes, except for trails (more on that below).
  

The weird

Now, the weirdest thing about this: enabling the “display pointer trails” option in the Windows mouse settings completely solves the issue! I can’t really comprehend why this happening, how could such “cosmetic” option affect all the USB devices in the system? I’ve set the trail distance to be as short, as possible, but it’s still noticeable and quite distracting, so I’m looking for a way to fix the issue without enabling the trails.