Windows 10: USB3 device not recognized

‎HP elitebook 8540w

Windows 10 (64-bit)


I almost have a complete system under W10 - no thanks to HP.............

When I plug a USB3 flash drive into either USB3 port the message is Windows does not recognize it.
If I plug the same drive into another computer USB3 port everything is fine.
If I partially plug the drive in so that it only hits the USB2 contacts it works fine.
If I plug it into a USB2 port it works fine.
The drivers are installed. I uninstalled them and let it reinstall - same thing.

how do I make this work???

:)

 

my USB 3 port just run one device that i connected last time

hi my laptop recently cant run/recognize any USB device with my usb 3 port and it just recognize my usb 3 flash memory(even no other usb3 devices). Any advice on how to fix this would be greatly appreciated.

 

Windows 10 Upgrade Dropped My USB3 Capability

After my upgrade from Win7Pro to Win10Pro and with NO other changes other than the upgrade itself, I lost USB3 capability.

What appears to be obvious at this point is that there is a conflict between Win10 and my USB3 drivers that I cannot resolve.

I tried deleting the drivers and letting Windows look for new ones, but the same drivers are installed.

My host controller is the "ASMedia USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)", and "USB Mass Storage Device" IS reported to be present in Device Manager.

However, either the USB3 device (thumb drive) isn't recognized, or, it will sometimes work but obviously at standard USB speeds.

I do a lot of backup transfers to USB3 thumb drives and this is a major issue considering the sizes of some of the files I am transferring.

My system is an AMD processor on an Asus Sabertooth 990FX motherboard running the 64bit Windows10.

 

Hi!
Which are Driver installed? Origin HP or Generic Microsoft Driver?

 

thx for the comeback.
I think W10 installed the driver so I've been searching and this has become another Vista in terms of drivers.
I found something and it may be the original W7 HP Renesas driver - at this point I have lost track.
It is working now.

I have finally gotten the protect tools, fingerprint sensor, touchpad, USB3, 3D drive protect, and buttons (almost) working.
The mute button is still a problem. It functions but is always orange. It never turns green when unmuted. Minor but aggravating.

One weird thing is the touchpad config does not show up in the device manager. The orig driver MS installed showed it there but it crashed every time I tried to open it. I finally found a driver that appeared to work but there was no way to set it up. I finally found it under SETTINGS/DEVICES.


Now if I can turn this mute button green I think I have it all. It sure has been a struggle.

 

I had the same problem. I used this firmware update program from PNY and now my stick works:
https://www.pny.com/File%20Library/S...1-8-14_PNY.exe