Windows 10: USBC not working after latest windows update KB5033375

Discus and support USBC not working after latest windows update KB5033375 in Windows 10 Software and Apps to solve the problem; After updating to the latest windows release: 2023-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems KB5033375 additional displays... Discussion in 'Windows 10 Software and Apps' started by CHEN ZHANG1, Dec 30, 2023.

  1. CHEN ZHANG1
    CHEN ZHANG1 Win User

    USBC not working after latest windows update KB5033375


    After updating to the latest windows release: 2023-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems KB5033375 additional displays are not now detected. - I am connecting to an external monitor via USBC.Laptop: Surface Laptop 4Monitor: LG 27MQ70QC-SProcessor 11th Gen IntelR CoreTM i7-1185G7 @ 3.00GHz 3.00 GHz Installed RAM 16.0 GB 15.8 GB usable Device ID ABE29DA8-B81F-408F-ACAE-678CF95BC1F6 Product ID 00330-63233-63748-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

    :)
     
    CHEN ZHANG1, Dec 30, 2023
    #1
  2. NICOLE ALJECERA
    Nicole Aljecera Win User

    Screen snipping doesn't work on USBC docking station?

    Hi, I’m Nicole, I’ll be happy to help you out today.

    This issue is likely due to a compatibility problem between the USBC docking station and Windows 11. Changing the display scaling percentage on either monitor can cause changes in the screen resolution and aspect ratio, which can affect how screen snipping works. To resolve the issue, you can try the following steps:

    Check for updates for the USBC docking station and the graphics drivers on the laptop.

    Connect the secondary monitor through HDMI instead of USBC to see if the issue still persists.

    Try a different USBC docking station, if possible.

    If none of the above steps work, you may need to use the screen snipping tool at a display scaling of 100% on either the laptop or the secondary monitor.

    Regards.
     
    Nicole Aljecera, Dec 30, 2023
    #2
  3. RAMESH SRINIVASAN
    Ramesh Srinivasan Win User
    Ramesh Srinivasan, Dec 30, 2023
    #3
  4. KH987654321
    KH987654321 Win User

    USBC not working after latest windows update KB5033375

    PQ1 usbc hub on my asus laptop has stopped working

    now I need to charge laptop by removing pq1 hub connector which provides only access for usb and hdmi drives. I just installed three windows updates with restart, no benefit to problem. I just installed one suggested hardware fix, still no benefit to problem.

    has Microsoft abandoned support for PQ1 USBC hubs? my laptop is only USBC so a working hub is imperative.
     
    KH987654321, Dec 30, 2023
    #4
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USBC not working after latest windows update KB5033375

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