Windows 10: USBs for storage do not show in File Manager

USB ports for storage devices seem to be disabled. WIN 10 Home OS and recently installed an internal Samsung EVO 860. USB ports for monitor, mouse, and keyboard are all working, but my storage devices don't show up despite updated drivers and regedit confirmed to have correct values. Help please!

:)

 

Windows 10 showing USB storage device that does not exist

Again, thank you very much for your reply and trying to help me.

I did exactly as you suggested. Entered registry editor and deleted those 2 entries you listed. After that, i restarted my PC.

Everything is the same, the drive is still showing. It appears on the device manager list as "Generic STORAGE DEVICE USB Device".

Any kind of information you need me to provide, just ask.

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

https://support.microsoft.com/en-us/kb/310123#bookmark-39

Do let us know if the same code 39 shows under all USB storage devices. Thank you.

 

My USB Backup drive does not show in My Computer window.

Hi Meran,

A few possible reason can cause your external drive to not show in File Explorer. To diagnose and fix this issue, we suggest that you check the Disk Management window. To open it, follow the steps below:

• Right-click on the Start button.
• Select Disk Management.
• Alternatively, you can search diskmgmt.msc in Cortana.

Examine the list of drives in the Disk Management window and look for your external drive. Even if it doesn’t show up in File Explorer, it should appear here. If the drive appears, it may not be appearing in File Explorer because it needs to be assigned
a drive letter. To do this, right-click the partition on the drive in Disk Management and select
Change Drive Letter and Paths.

If you don’t see the drive in the Disk Management window at all, we suggest that you try connecting the drive to a different USB port or use a different USB cable. We also recommend that you avoid using USB hubs, and connect the drive directly to your computer.

If you need further assistance, please do not hesitate to post a reply.