Windows 10: "Use a device/EFI DVD” in Windows Recovery Environment

Dear Microsoft,


My computer doesn’t boot up correctly.



“Automatic repair” was unsuccessful.



"Advanced Options/Troubleshoot/Reset this PC/Keep my files" results in “There was a problem resetting your PC. No changes were made.”



"Advanced Options/Troubleshoot/Advanced Options/Startup Repair" results in “Startup repair couldn’t repair your PC.”



“Troubleshoot/Advanced Options/Startup Settings/Restart" then F4 to “Enable Safe Mode” doesn’t work.





Q1. I have made a “Windows 10 installation media” DVD using “Media Creation Tool” from the Microsoft website. Can I now choose "Use a device/EFI DVD” in the Windows Recovery Environment in order to boot from this DVD? Simply restarting the computer with the DVD installed doesn’t seem to work.



Q2. I made a “Startup Repair Disc” CD when I first upgraded to Windows 10 from Windows 8 in August 2017. Can I now choose "Use a device/EFI CD” in the Windows Recovery Environment in order to boot from this CD? If yes, then what are the next steps in order to repair Windows?



I would like to repair Windows 10 while keeping my files (I’m not too bothered about losing the applications which I can reinstall).



For background info, my laptop was bought in June 2015. The spec is:

- Toshiba Satellite L70-B-130 installed originally with Windows 8 (I immediately upgraded to windows 10 when I bought it).

- Intel i7-4710HQ quad-core 2.5GHz

- 8Gb RAM

- Intel HD Graphics 4600

- AMD Radeon R9 M265X (with 2Gb dedicated memory)

- It was bought in Luxembourg so settings and control panels comes up in English, and it has an Belgian azerty keyboard.



My thanks in advance for your help.

:)

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

Can't find recovery environment windows 10


Hi guys, good day. I need your help regarding with reseting my laptop. I clone my OS from hdd to ssd using easeUS. after cloning I formatted my hdd since I'm confident that everything is ok. now I can't reset my laptop because of this error. I had tried these steps below but it's not working.
diskpart
select disk 0
list partition
select partition
set id

your help is greatly appreciated.

Many thanks in advance.

 

Recovery. Your pc or device needs to be repaired

Hi,

To address your concern, we suggest that you run the Windows Startup repair. To do that, follow these steps:

• Using you installation media, access the Windows recovery environment.
• Select Troubleshoot
• Choose Advanced option
• Choose Automatic Repair or Startup Repair.
• Once done, your system will restart.

Let us know if you need further assistance.