Windows 10: User account corrupted

After I login to my PC the taskbar doesn't seems to contain any apps. All I could see are few icons like documents. The start menu doesn't even start. When I clicked on the start menu it says there is a critical problem with my account and tells to log out. It further says that it will try to fix it the next time I log in. No matter how many times I logged in and sing out the error occurs.



I ran the windows update trouble shooter and every time I run it it says there was a problem with registry keys and it fixed it.


Please help me in this.

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.

 

Lost User Account

Hi Louis,



Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
  
• User Account Control or UAC dialog box will appear, click on Yes.
  
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]
  

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-Profile-Name)\ (L: file:///C:/Users/(Your-Corrupted-Profile-Name)/)
  
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-name)\ (L: file:///C:/Users/(New-User-Profile-name)/)

4. Paste all those copied files here.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.