Windows 10: User Account got kicked an now cannot login

Hello Microsoft Community,i have a problem regarding a Microsoft Surface Go.I was in the safe mode to test some settings and wanted to restart the device.After the restart the User got disabled with the name Administrator and currently neither i nor do the IT Tema know how to enable it again.I would love to receive some helplful AdviceKind regards

:)

 

Cannot Login with New User Account in Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

• 
  What exactly happens when you try to login with new user account?
  
• 
  Are you getting any error message?
  
• 
  Since when are you facing this issue?
  

I suggest you to Enable
the built in Administrator account in Windows 10, and then try to create new user account and check if it helps.

I suggest you to refer the steps below and check if it helps

• 
  Press Windows+ X, select
  Command Prompt, and then click Run as Administrator.
  
• 
  When you are prompted by User Account Control, click Continue.
  
• 
  At the command prompt, type net user administrator /active: yes, and then press Enter.
  
• 
  Type net user administrator
  <Password>, and then press Enter.
  
  Note In this command, <Password> represents the actual password that you want to set for the administrator account.
  
• 
  Type exit, and then press Enter.
  
• 
  Log off the current user account. And login and check whether your able to login to windows or not.
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Want to DELETE second User Account at login

Hello, I'm using a Windows 10 PC and I am the only user. My administrator username is "John Doe".
Recently when I start the PC, I get 2 options for user login-"John Doe", where I click to enter my password and a second option to use a PIN, both have EXACT name "John Doe". The first option asks for a Password- it does not accept any PW I've associated with the account. When selecting the second option, the PIN box appears. I am then able to get to my desktop screen.

I want to do two things: 1) Delete the account that asks for the PW 2) Automatically login and go to my desktop screen. When I go to Control Panel user settings to delete it, there is only ONE account that shows. I've tried at least 6 solutions suggested, none have worked. Probably need step-by-step instructions. Thanks in advance.

 

Windows 10 start up user account

Hi Jim,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with log-in user account, we will help you to resolve this issue.

Kindly provide us with the following information to assist you better:

• How many user accounts are there on your computer?
• Is your computer connect to Domain?
• Were you able to see your another user account on start-up screen?

If you are able to see another user account on start-up screen, I suggest you to login through that account and enable the built-in admin account.

After enabling the built-in admin account you can login through that account and delete the default account.

Step 1: Steps to enable built-in admin account

Try to login to your temporary user account, enable built in administrator.

• • Press Windows + X key together on your desktop screen.
  • Click on Command Prompt (admin) to open Command Prompt.
    
  • Type the following command and hit Enter:

net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 2: Steps to delete the account:

• 
  Login with the built-in administrator account.
  
• 
  Press “Windows key + X" from the keyboard and click on
  Search icon.
  
• 
  Type Control Panel in the search box, click on “User accounts” and on
  "Manage another account"
  
• 
  Click the on the default account you want to delete and Delete.
  

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.