Windows 10: User account missing from login screen after update & I don’t remember the password to my...

My computer did a small update now my user account is missing from the login screen, the only account that shows is the administrator account that I set up nearly 2 years ago & haven’t used since. I’ve gone through every password I’ve ever possibly had twice & nothing is working. How can I get access back to my other user account??

:)

 

User accounts / login screen

Hello, I have two issues and I suspect they are related.

I am using Windows 10 version 1909.

Ultimately, I want to disable the login screen when starting windows.

I have unchecked the box that asks for a password under netplwiz, and unchecked the box for password login under power and sleep settings.

I am still asked to login when I start windows. I suspect this is because there are two user accounts.

One user account is just user, which is what I use. The other is my name, John, which I must have set up when I was installing windows and I don't remember the password for.

I tried to delete the John account so it would just login automatically to the user account, but when I go under user accounts after typing in systempropertiesadvanced under the run command, I don't see this "John" account.

So in short, I have done all the things that a simple google search would suggest for me to disable the logon screen following a restart, but to no avail. I suspect this is because of a second user account for which I don't know the password, but I can't seem to find this account anywhere to delete it.

Any suggestions? Thank you for your time!

 

No login password craziness

Brink, that was the missing step. What threw me off was in netplwiz, where it asks about password for my MS account, the user name was not the same as my MS account name. Once I entered the password (twice) I can now login without entering a password. In fact the name that was listed was not the MS account name, but a folder name. The folder is the one that shows when you click on C:\Users.
Thanks for the help.

 

21H1 Update - Unrecognised User Login Passwords & Missing User Data

I'm wondering if anyone else has come across this issue. Windows 10 21H1 Update got processed on a Dell tower PC last Wednesday (7th July). The result was an inaccessible computer as the user was not able to login with his local accounts' normal passwords. The user does not recall any interaction with the computer with respect to any Windows updates.

The only solution to gain access to the computer was to reset the password of one of the remaining local accounts and change password of the other once access had been gained. The user's local master administrator account did not even appear in the accounts login list and appeared to have been removed.

Having gained access to the main user account through the password reset method it was apparent that all the user's data was missing/no longer existed. In addition, all the user's applications were no longer available. It effectively appears that the computer has been wiped and reinstalled. All the user profiles that exist are those created at the date and time of the initial 21H1 update. There is no Windows.old folder. Unhiding hidden folders shows all of the following folders with modified dates of 7th July (the day the update was processed):

• $WinREAgent
• Program Files
• ProgramData
• Recovery
• Users
• Windows

The password was changed on the other user account to gain access to that account and exactly the same issues were encountered.

In summary, on 6th July the computer was working normally and the user had access to all his data, then on 7th July the user was unable access to the computer following the 21H1 update and access was only able to be gained today as mentioned above.

Subsequently following the changes to the existing accounts and further updates the following folders have modified dates of 12th July:

• Intel
• Users

As the user has no backups of any data since 15th October last year, the only hope of recovering the missing data would appear to rest with the hidden Recovery folder, if that is indeed an option.

Any advice on how best to proceed would be greatly appreciated.