Windows 10: User Account no Microsoft app work

I added a new user account an existing MS account from another computer and it went smoothly bringing in the visual settings for avatar and background picture, even email. However no MS apps seem to work, MS Edge, MS Store, IE, Program Troubler Shooter, and even CMD.

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Apps are not working

Hi,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to run the Windows Store Apps Troubleshooter by following the steps below:

• Type “Troubleshooting” in search bar and press Enter.
• Click on “View All” on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

Also, I suggest you to check if there are any updates available for the apps in Windows Store.

If the issue still persists, suggest you to create another user account and check for status.

Create a local user account in Windows 10

http://windows.microsoft.com/en-my/windows-10/create-a-local-user-account-in-windows-10

Hope this helps. Keep us posted on the status for further assistance.

 

Microsoft account Sign in option under user account is not working

Hi NAvneet.

Many thanks for your help. But this didn't work.

Should I try the below procedure. Someone has suggested this method to similar query in other thread. Pls suggest:

Please follow the steps to enable the build in administrator and check if it helps:

• Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
  
• Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
  Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
  
  • If you can get to a CMD window, enable the built-in administrator account:
    
    net user administrator /active:yes
    
  • Then restart and sign-in as the Administrator account.
  • Once in the Administrator account, open Regedit
    and go to the following key:
    
    HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
    
  • Then continue with step 4 below.
• Use boot media to access the recovery command prompt.
  
  • Start Regedit.
  • Select the HKEY_USERS key.
  • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:
    
    C:\Windows\System32\config\DEFAULT
  • When prompted, name it “def”
  • Select this key:
    
    HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    
• Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
  
• Delete the key.
• If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
  Unload hive. This option will only be available if “def” is selected.
  
• Restart the PC and test sign-in.
• Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
  
• If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state to help keep the Computer secure. To do so follow the steps:
  net user administrator /active:no

Please create a new administrator account using the Microsoft Account and check.