Windows 10: User Account pops up with only no option. I can't install anything on my computer.

Please help as this is my first laptop and is very frustrating. I can't even restart my computer. Help!

:)

 

User Account keeps popping up with only the no option.

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that whenever you try to delete or make any certain changes you get a User Account Prompt with only No option. I’ll certainly assist you with the issue.



However, please let us know:

• Are you logged in using an Administrator account?
  
• How many user accounts are there in the computer?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try enabling the default administrator and check if you are able to make the changes. Follow the steps mentioned below to enable default administrator.

1. Open Start Menu and type CMD.
   
2. Now right click on it and click on Run as administrator.
   
3. Type the following command to enable hidden administrator: net user administrator /active:yes
   
4. After enabling hidden admin login to the Hidden Admin account, refer the article on
   
   How to switch users (accounts) in Windows 10.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10: Is it Possible to Have a Selective and Smart User Account Option?

Hello,

I suggest you to either login with administrator account or you can refer to the below steps to provide full permission to a particular file or folder.

• 
  Select the file or folder which you need to provide full permission.
  
• 
  Now right click on that file or folder and click on Properties.
  
• 
  Click on the Security tab.
  
• 
  Click on the user account through which you are logged in. Clicking on the user will show you the permissions set for the user pertinent to the folder.
  

After you have viewed the permissions that are already set, you can now click on the Advanced Button that is right below the "Permissions for Authenticated Users".

• 
  Once you have clicked Advanced, a box would appear, the "Permission Entries" box, which shows all the permissions that are set for the users.
  

• 
  Now, after you have spotted the user whose permissions you wish to change, click "Change Permissions".
  
• 
  Click on the user you would like to edit, and then click the option that says "Change Permissions" which is right below the box. To change permission you have to click on edit.
  
• 
  Once edit is clicked, you are going to get the same box pop up but this time you can actually edit the options. You can do that by clicking the "Administrators" user again, and this time, you are going to click the "Edit" option.
  

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

 

Microsoft account Sign in option under user account is not working

Hi NAvneet.

Many thanks for your help. But this didn't work.

Should I try the below procedure. Someone has suggested this method to similar query in other thread. Pls suggest:

Please follow the steps to enable the build in administrator and check if it helps:

• Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
  
• Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
  Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
  
  • If you can get to a CMD window, enable the built-in administrator account:
    
    net user administrator /active:yes
    
  • Then restart and sign-in as the Administrator account.
  • Once in the Administrator account, open Regedit
    and go to the following key:
    
    HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
    
  • Then continue with step 4 below.
• Use boot media to access the recovery command prompt.
  
  • Start Regedit.
  • Select the HKEY_USERS key.
  • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:
    
    C:\Windows\System32\config\DEFAULT
  • When prompted, name it “def”
  • Select this key:
    
    HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    
• Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
  
• Delete the key.
• If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
  Unload hive. This option will only be available if “def” is selected.
  
• Restart the PC and test sign-in.
• Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
  
• If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state to help keep the Computer secure. To do so follow the steps:
  net user administrator /active:no

Please create a new administrator account using the Microsoft Account and check.