Windows 10: User Account still there, but black screen

Discus and support User Account still there, but black screen in User Accounts and Family Safety to solve the problem; Hi, Sorry if this has been answered before, but I can only find non-working solutions for a similar problem after a Win10 install, which is not my... Discussion in 'User Accounts and Family Safety' started by rtenhave, Dec 26, 2015.

  1. rtenhave Win User

    User Account still there, but black screen


    Hi,
    Sorry if this has been answered before, but I can only find non-working solutions for a similar problem after a Win10 install, which is not my situation.

    So, I have Win10 installed for 2 months, upgrading from Win7, no issues. Last week all of a sudden (I suspect update, however could not find signs of a computer restart) my main (Admin) profile turns up a black screen. App announcements show, opening a new process shows, but basically all my navigational aids are gone.

    Starting up Explorer.exe tells me it cannot be started and halts the computer untill I close the process again.

    Since I have been using this account for over 8 years, copying or moving stuff to a newly created account (which works perfectly fine, btw) is not the road I want to take. Hope anyone can help me.

    Thx in advance.

    :)
     
    rtenhave, Dec 26, 2015
    #1
  2. VicHanaQi Win User

    Windows Settings cannot launch! Help!

    I know there was an exact discussion thread but I've already did everything and still can't solve my problem.

    To open an admin account, I even opened the command prompt box and did it. I did manage to open a new user account and made it as administrator.

    Problem is, the moment I sign into that new admin account, the whole screen turned black. Assuming it is because it has to load all the various things to make it as an admin account I left it running.

    But it just remained black. Nothing pops up. I pressed the "ON" button of my laptop and it immediately flashes back to the lock screen of the new user. I signed into my old user account and it runs smoothly(very fast)

    But the problem of not being able to access my settings still remain. I tried to sign into the new admin account yet again and it's still the same thing. JUST A BLACK SCREEN
     
    VicHanaQi, Dec 26, 2015
    #2
  3. Can't switch between users on Windows 10 gets black screen upon switching users

    Hello,

    Thank you for posting your query on Microsoft Community.

    To isolate this issue, I suggest you to create another user account and try to switch between your current user account and the new use account and check if you are facing the same issue.

    You can refer to the link below for more information on how to create new user account:

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
    Note: Applies to Windows 10.

    If you are still getting the black screen error while switching between users, Kindly try the steps given in the following link and check if it helps:

    Black screen after upgrading to Windows 10

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Dec 26, 2015
    #3
Thema:

User Account still there, but black screen

Loading...
  1. User Account still there, but black screen - Similar Threads - User Account still

  2. Laptop on but screen is still black?

    in Windows Hello & Lockscreen
    Laptop on but screen is still black?: My laptop has a black screen and I have tried everything google has said in order to fix it. It is able to turn on and light is on but the screen is still black. I’ve tried to restart many times but no change. Also tried ctrl + shift + windows logo + B, it sometimes beeps...
  3. Screen is still black

    in Windows 10 Gaming
    Screen is still black: Is there a reason besides asking the question that my screen is still black just checking no worries I'm not.ThanksWes https://answers.microsoft.com/en-us/windows/forum/all/screen-is-still-black/70e4cf68-1c7c-47fd-9639-ba7eb0fb1fd4
  4. Screen is still black

    in Windows 10 Software and Apps
    Screen is still black: Is there a reason besides asking the question that my screen is still black just checking no worries I'm not.ThanksWes https://answers.microsoft.com/en-us/windows/forum/all/screen-is-still-black/70e4cf68-1c7c-47fd-9639-ba7eb0fb1fd4
  5. Black screen but still running

    in Windows 10 Software and Apps
    Black screen but still running: Hi guys,I left my laptop on for a while as I had to do something and when I came back the power was on, the fan was running, and the keyboard backlight was on, but the screen was black. I tried moving the mouse and pressing keys but it didn't wake. I also tried Windows + Ctrl...
  6. Black screen still happening

    in Windows 10 BSOD Crashes and Debugging
    Black screen still happening: I really just want to find out what has gone wrong at this point as i have been troubleshooting for around a month now. Things i have done: uninstalled and reinstalled gpu drivers twice using DDU and installed the recommended version for my card Reinstalled windows...
  7. accounts and user are still showing

    in AntiVirus, Firewalls and System Security
    accounts and user are still showing: I am using two accounts on my pc, but at the time of shutdown it shows me that someone else is using that pc and some process ar still running when i check the task manager so that could be any malware or windows is doing their own thing....
  8. Black screen for a new user account

    in Windows 10 Ask Insider
    Black screen for a new user account: Hi everyone, I'm an "administrator" for our laboratory computers. I decided to create a new account on one of the computers, called pc01. When I log in to this account, I get only a black screen with cursor working. I am able to bring up cmd, PowerShell etc, but I can see...
  9. Black screen after signing into user account

    in Windows 10 Ask Insider
    Black screen after signing into user account: After updating my windows today, I can no longer see my desktop. After I sign into my user account the screen is completely black, except for the cursor. I can open task manager just fine. I tried creating a new admin user, but the issue is the same. What’s going on and...
  10. Black screen // User account issues

    in Windows 10 BSOD Crashes and Debugging
    Black screen // User account issues: Hello everyone! Im having an issue where if I log into my main user account I get a black screen with a mouse in it. In this black screen I can access task manager and cmd. If I try to log in into my other user account I can get in with no trouble at all. Any ideas on how to...