Windows 10: User Account Unable to use Remote Desktop on Win 10 Pro

Discus and support User Account Unable to use Remote Desktop on Win 10 Pro in Windows 10 Network and Sharing to solve the problem; I have a Windows 10 Pro Desktop that I remote login, from my laptop and iPad. After the update to v1703, I can no longer login using my user account. I... Discussion in 'Windows 10 Network and Sharing' started by IsaacFL, Apr 18, 2017.

  1. IsaacFL Win User

    User Account Unable to use Remote Desktop on Win 10 Pro


    I have a Windows 10 Pro Desktop that I remote login, from my laptop and iPad. After the update to v1703, I can no longer login using my user account. I get a message that my credentials did not work.

    If I use a different account I can log in, but not my account. My account does have 2 factor enabled. Do you have to set up an App password for remote login?

    I should note, I tried the MS Remote Desktop client for the iPad with the same results, and the laptop I was trying to use as a client is also updated to Win10 Home v1703.


    User Account Unable to use Remote Desktop on Win 10 Pro [​IMG]


    :)
     
    IsaacFL, Apr 18, 2017
    #1
  2. GerryW4 Win User

    MacPro to Windows 10 RDC Issue

    I cannot remote into my Windows 10 Pro Office PC from my MacBook Pro PC. I can, however, remote into Windows Server 2012 R2 from my MacBook Pro. I can also remote into my Win10 Pro PC from other PCs, Win 8.1
    Pro and Win 10 Home.

    Here are the specifics:

    Mac OS 10.12.5 Sierra

    Microsoft Remote Desktop for Mac version 8.0.40

    Error message:

    Unable to connect to remote PC. Please verify Remote Desktop is enabled, the remote PC is turned on and available on the network, and then try again.
     
    GerryW4, Apr 18, 2017
    #2
  3. Remote Desktop Win 10 Pro through 2012 Essential Gateway

    I recently upgraded my laptop and desktop to Win 10 Pro. Previously, I was using Win 7 on each computer. Before the upgrade, I was able to use the traditional Remote Desktop Connection software to connect to my work PC via my 2012 Essential server.

    Since I've upgraded, I cannot connect to the work PC remotely using the built-in Win 10 RDC software. I can connect using my Android phone and using Remote Desktop Preview. As such, I know that the gateway and office computer are working.

    FYI, I can establish Win 10 Pro to Win 10 Pro and Win 10 Pro to Win 2012 Essential remote desktop sessions using the built-in RDC software inside of my office network.

    Why can't I connect through the gateway using the traditional, built-in Remote Desktop software?
     
    JeffreyJackson3803, Apr 18, 2017
    #3
  4. IsaacFL Win User

    User Account Unable to use Remote Desktop on Win 10 Pro

    Can anybody at least verify if they have this problem also, or if it is unique to me somehow? You have to try to login in remotely using a non-administrator account.
     
    IsaacFL, Apr 18, 2017
    #4
  5. IsaacFL Win User
    A little more information. I have figured out, it is unique to my account. I had another user (not an administer) and he was able to login no problem. So it is only my account that can't login.

    What could be different about my account? It is for sure on the list of allowed accounts. All the accounts are MS Outlook accounts.
     
    IsaacFL, Apr 18, 2017
    #5
  6. IsaacFL Win User
    I have figured out, that I can login with remote Desktop, but only if I use my prior password (changed last December).
     
    IsaacFL, Apr 18, 2017
    #6
  7. IsaacFL Win User
    It has started working now, but only after I logged in remotely using my old password prior to change. Several times. Somehow it finally filtered through that the password was changed.
     
    IsaacFL, Apr 5, 2018
    #7
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User Account Unable to use Remote Desktop on Win 10 Pro

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