Windows 10: user account

Hello,


I recently ran Spyhunter and it came up with the following, "C:\Users\Marcos Cavendish\AppDate\Roaming\ptxoh.exe."


That is not my name. I have no idea who that is and when I go to the directory, even after enabling hidden folders, there is nothing.

I am at a complete loss.


Will you please point me in the right direction as to what this is/potentially how to get rid of it. the directory and potentially an unwanted user, not the file i referenced.


Thank you,

Tyler

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

I can't rename my user account

Hello Owen,

Welcome to the Microsoft Community.

• 
  Are you using a Microsoft account or local account?
  

If you are using local account, I suggest you to follow the below steps to change the user name.

Please follow the steps to rename the user account in Windows 10.

a. In the search box, type user accounts and click on User Accounts.

b. Click on “Change your account name”

c. If it’s prompting for password please enter and click on Yes. If you do not have password click on Yes.

d. Enter the new user name.

e. Click on change name.

If you face any more issues while working with Windows do post on Microsoft Community Forum.

 

Problem with user accounts.

Hi Shubham,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I suggest you to try the below steps and check if it helps.

Step 1: Initially, I suggest you to run the Microsoft account troubleshooter.

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

Now try to switch from Microsoft account to Local account and check.

Refer to these steps to convert Microsoft account into Local User account:

• 
  Click on Windows button, then click on
  Settings.
  
• 
  Click on Accounts then click on
  Your account.
  
• 
  Click on Sign in with a local account instead.
  
• 
  Following the Online instructions.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.