Windows 10: User Files gone after running Sysprep

Hello All,


Recently, I had been having issues with an OOBESettings window in an endless loop, pressing the "Try again" button did nothing appearing after logging in. I followed some advice to run sysprep.exe>Enter OOBE>Reboot. After running it, I proceeded through the setup as normal, selecting my previous account information. When I finished, all of the files inside C:/Users/<MyProfile> were gone, quite a few important documents among them. I searched for the next few hours on how to recover the information, but seeing as I could not find my previous user folder anywhere It shared the same name as my new user folder, Windows.old led me to another empty folder, and Recuva did not provide any help, I assumed the files were gone permanently. Is there any way to recover my files? Needless to say I didn't have a backup handy. Any help would be very very much appreciated!

:)

 

SysPrep Advice

Hi Joseph,

The topic that you raised is beyond the scope of support for this site which focuses more on home and personal end users. Here's what I found about SysPrep:

• What Is Sysprep?
• How To Sysprep – Sysprep is a Great And powerful tool And Easy
  Too If You Know How (Step-By-Step).

However these are old articles and the process may have been changed already. You may re-post this question in

TechNet Forums for further assistance.

All the best.

 

Unable to run sysprep

I am unable to sysprep a PC. The setupact.log for tells me this:

2018-05-04 12:13:07, Error SYSPRP Package Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

I've tried the following but nothing works:

Import-Module Appx

Import-Module Dism

Get-AppxPackage -AllUser | Where PublisherId -eq 8wekyb3d8bbwe | Format-List -Property PackageFullName,PackageUserInformation

Remove-AppxPackage -Package Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe

Get-AppxPackage Microsoft.Xbox.* | Remove-AppxPackage

Remove-AppxProvisionedPackage -Online -PackageName Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe

Running: Get-AppxPackage -AllUser | Where PublisherId -eq 8wekyb3d8bbwe | Format-List -Property PackageFullName,PackageUserInformation

shows:

PackageFullName : Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe

PackageUserInformation : {S-1-5-21-3454965948-3566078038-172135688-2216

[S-1-5-21-3454965948-3566078038-172135688-2216]: Installed}

I've also tried: Get-AppxPackage -allusers Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe | Remove-AppxPackage

And: Get-AppxPackage -allusers | Remove-AppxPackage

No matter what I do I see the following in the setupact.log file:

2018-05-04 12:13:07, Error SYSPRP Package Microsoft.Xbox.TCUI_1.11.29001.0_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

2018-05-04 12:13:07, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.

2018-05-04 12:13:07, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.

2018-05-04 12:13:07, Error SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2

2018-05-04 12:13:07, Error SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2

2018-05-04 12:13:07, Error SYSPRP RunPlatformActions:Failed while validating Sysprep session actions; dwRet = 0x3cf2

2018-05-04 12:13:07, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2

Any help is appreciated!

 

Windows 10 Update breaks Sysprep?

I am attempting to image a Dell E7470 with Sysprep to upload to my WDS server.

When I run Sysprep /oobe / shutdown, it completes. However, without Generalize, I won't be able to upload it or deploy it.

When I run Sysprep /oobe /generalize / shutdown, it reports that a fatal error has occurred. The setupact.log lists that the Miracastview app cannot be removed.

I have attempted the Remove-appxpackage commands, but it states that it has been provisioned for the user but not all users. It says to attempt removal with Add / Remove Windows features, but it is not listed there.

I have tried the steps in

https://support.microsoft.com/en-us...w-cause-sysprep-error-windows-10-version-1709

but none of this has worked either.

I guess the answer is to not run any Windows updates before Sysprep and avoid 1709? It appears to be bad news.

Anybody else encounter this? Any other solutions available?