Windows 10: User forgotten password and pin to log into Windows PC

Hi a user has forgotten their password and pin to log into their PC also forgotten password for Microsoft account and email where anything can be recovered to. Is is possible to create a bootable windows from a memory stick and sort it out that way without losing any data? or perhaps another way? Thanks :

:)

 

Password forgotten - stuck on login screen

Hi Linda,

Issue reported: You are required to sign-in to your Windows 10 PC provided the main account is locked out due to forgotten Password/Pin.

Scope: Although! there is no way to hack into an admin account, which is locked out by a Password or a Pin. However, you must have a Microsoft account associated with a machine. If you do, we can try performing below mentioned troubleshooting steps.

The first thing we should check before performing troubleshooting steps, as how many users are assigned to that machine, if you have another user account which can be used to perform command prompt tasks, try to log-in using that user account or if no choice, use a guest account.

Troubleshooting steps:

• Try to log-in using another admin account or use a guest user account.
  
• Type ‘cmd’ in the search box and perform a right click on it and then left click on ‘run as administrator’.
  
• It may ask you to sign-in using your Microsoft account (your email address and a password associated with your Microsoft account).
  
• Once the ‘cmd’ box is opened then type “net user administrator /active:yes” then hit ‘enter’.
  
• Restart your machine
  
• Login using ‘Administrator’ account in Windows 10. It takes no password, would let you in, without a password.
  
• Type ‘Control Panel’ in the search box and then click on User Accounts.
  
• Right click on the User Account in question, which is locked out and then click on ‘remove password’.
  
• If the remove password option doesn’t work, try to upload a similar image/picture in reference to that user account.
  
• If you successfully remove a password associated with that User Account, then sign-off.
  
• Restart your machine and try to login using the same User Account in question.
  

NOTE: The above-mentioned troubleshooting steps are suggested as a general suggestion, not a solution. Whether you are able to recover your account then, your problem is solved. If you would not be able to recover the locked account, then you may have to reinstate Windows 10 in your machine using your Microsoft Account.

Should you have any question or a doubt performing above mentioned troubleshooting steps, you may respond to this threat or post a counter question.

Regards,

 

Unable to sign-in to Microsoft account forgotten password

Hi,

Thanks for the Quick response. I will eventually use the suggestions you have given. But for the present I'd like to continue logging into my PC with my PIN. My concern is more with recovering my Widows local user login password, which seems not possible.
However I have a question to ask MS which I personally think as valid: when both a Password and a PIN are equally valid for successfully logging in to Windows local admin account why only the Password is given credence in the matter of resetting of the login
Password or creating a password recovery disc? Will MS please respond? Thank you.

 

Forgotten user account password

One of the users on my pc has forgotten her log in password and cannot reset it. Running windows 10 home. Can anyone help please