Windows 10: User has 2 User folders causing ERROR: "Microsoft Edge Can't read and write to its data...

Discus and support User has 2 User folders causing ERROR: "Microsoft Edge Can't read and write to its data... in Windows 10 Gaming to solve the problem; Hi,I have an issue where my managed machine gives a user 2 user folders kyletest and AzureAD_kyletest_$. THe user does not have any access to the... Discussion in 'Windows 10 Gaming' started by Kyle Snyder1, Aug 7, 2023.

  1. User has 2 User folders causing ERROR: "Microsoft Edge Can't read and write to its data...


    Hi,I have an issue where my managed machine gives a user 2 user folders kyletest and AzureAD_kyletest_$. THe user does not have any access to the AzureAD_kyletest_$ folder; therefore, when logging into an app gives me the error "Microsoft Edge Can't read and write to its data directory".Is there a way via intune to give users access to both folders or what is the AzureAD hidden folder used for?

    :)
     
    Kyle Snyder1, Aug 7, 2023
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Aug 7, 2023
    #2
  3. Arul_D Win User
    Microsoft Edge

    Hi Jochen,

    Welcome to the Microsoft Community.

    I understand that you have issues with accessing Microsoft Edge. We apologize for the inconvenience caused to you.

    I suggest you clear the Clear browsing data option
    of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    • Open Microsoft Edge, click on
      More Action
      at the right top corner.
    • Select Settings and click on
      Choose what to clear.
    • Check the boxes Browsing history, Cookies and saved website data and Cached data and files
      and click on Clear.
    Now check with the issue.

    If the issue persists then, I suggest you to
    create a new user account
    and check if you still face the issue. To create it perform the steps mentioned below.

    • Press Windows key + R key, Run window opens.
    • Type control in the open box and click Ok.
    • Control Panel windows opens.
    • Click on User accounts and Family Safety.
    • Click on User Account and then click on
      Manage Accounts.
    • Now click on Add a new user and follow the instructions.
    Now check if the issue persists in the new user account.

    Keep us posted on the issue to assist you better.
     
    Arul_D, Aug 7, 2023
    #3
  4. User has 2 User folders causing ERROR: "Microsoft Edge Can't read and write to its data...

    Since june 2016 update Microsoft edge can no longer read pdf files.

    Hello,

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • Recently which update have you installed on your system?
    • Do you receive any error message?
    • Is this issue only specific to pdf files?

    As an initial troubleshooting steps, I suggest you to try the methods below and check if this helps.

    Method 1:

    I suggest you clear the Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    • Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    • Select Settings and click on Choose what to clear.
    • Check the boxes Browsing history, Cookies and saved website data and Cached data and files
      and click on Clear.
    If issue still persists try method 2

    Method 2:

    Try to run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow

    If the issue still exists, try the next method.

    Method 3:

    You may check the same issue with the new user account.

    Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit Next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.

    Additional information:

    Microsoft Edge

    Write to us, if you need further assistance.

    Thank You.
     
    ThofikhAhamad, Aug 7, 2023
    #4
Thema:

User has 2 User folders causing ERROR: "Microsoft Edge Can't read and write to its data...

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