Windows 10: User not created after adding it as a family member

Hi, I added my wife's account as a family member but even after rebooting, there is no user folder in her name. I can see her in the list of users but since there is no folder associated with her I can't get into her account and configure it. Can anyone tell me how to solve this? Thanks

:)

 

adding family members and users

Hi Tim,

Thank you for posting in Microsoft Community.

I understand that you are facing issues with adding family members and users. I'll certainly help you with it.

I would suggest you to sign out from the computer and sign in again using the Microsoft account and check if the issue persist.

For reference:
http://answers.microsoft.com/en-us/...but-does/ce1b4fd6-b635-4dd7-a457-547da998639b

Hope this post helps. Get back to us for further queries. We are happy to help!

 

adding family members and users

After 'successfully' adding a family member to Windows 10, the family member does not get access even after accepting the invitation sent to the Microsoft account. What to do so the family member can access the laptop through her MSN profile? I try everything
and I get the same error message that this person has not been added to this computer's profile (in Russian).

 

Family members user accounts


For some reason the native photos app has got broken on my wife and sons user accounts (both standard accounts). I cannot fix it. On my own administrator account it works fine. There was a recent photos app update which I think is what screwed it up! Anyway I tested creating a test user account and the photos app works fine if a new account gets created. So I was thinking of deleting both their MS user accounts on my PC and creating them again.

But do I need to remove them as family members also via my outlook website login family tab before I recreate their user accounts again, they are both listed as family members on there and are associated with the PC name. Or can I just delete their user accounts and re-add them as family members on my PC without these shenanigans. It would save time as when you create a family member normally you have to then get them to login to their email and accept etc.

thanks, wayne