Windows 10: User on school network cannot login on certain computer - Potential user profile corruption?

Hello everyone! I have an.. interesting issue with one of our users on a college network. We got a report where some users on a certain computer had their correct login credentials when signing into Windows 10 on one of the computers in their office fail every time. Most of these users are gone but there is one user who is still there who would enter their credentials on this specific computer and it would state that their login is incorrect. We then try to login on the computer next to it and they are able to login just fine. This is an issue we had for months but were unable to resolve, as w

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login user corrupt

Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

To start you might want to verify first if the login account is visible on the list of Users. Please follow the step below

1. Open file explorer then right-click This PC> select manage.

2. On Computer Management choose Local User and Group in the left panel then select Users.

Kindly see on the lists if the name of the account is there.

To check your user profile.

1. Right-click again on This PC then select properties.

2.On the Advanced tab. Click setting under User Profiles.

3. Verify the list of profiles is correct on the list.

As I have analyze your concern. If you delete a login account it will automatically delete its user profile, because your login account is the main component of your user profile. If you delete it, all associated with the account is also deleted including the
profile. but you can delete a user profile without deleting your login account. See the link below for additional reference.

https://www.tenforums.com/tutorials/69127-delet...

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

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I hope this helps solve your inquiry. Do not hesitate to get back to us if you need any further assistance. I am more than happy to help

Best regards,

Van

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

Corrupted User Profile

Hi,

There maybe a couple of reasons behind this misbehavior such as a corrupted system file. However, we would like to be able to verify which process exactly is corrupted.

• When you install, does it give you any form of error message when it fails?
• What other processes doesn't go through on the said User account?

As per troubleshooting, you may refer to
Likhitha V's response on this thread. See if it applies to you. However,
just to give you a heads up. The steps are about creating a new user profile and deleting the current one. I suggest you back up your files so you may be able to transfer it. You can also find information about it on the same thread.

We'll be waiting for your response. If you have any other concerns, don't hesitate to come back to us.