Windows 10: User profile "admin" created, present during boot but can't delete

Hi,

I was running a CCTV camera's VMS and for it to save files directly to my hard drive, it had to get the username and password for the system so as to be able to write to the disk. Now, at that time I couldn't for the life of me remember what my username was and so he said that once he upgrades the VMS he'll be able to create another profile and use that. I was then told that once my usage of the VMS was over, I could uninstall the program and everything would return to normal. Software was iVMS 4200 by Hikvision.

So, as you can see in Boot 1 & 2 images, when I boot my PC now it automatically tries logging into "admin'' and then says that the password is incorrect. Only after that do I have the option to change it to the default profile, mine, which is also the administrator profile.

I've tried all the steps mentioned in Delete User Account in Windows 10 - Windows 10 User Accounts Tutorials and anything else online but there does NOT even show that there is another profile when I go to all the various places where deleting a profile can be done from.

All the relevant pictures have been attached. Please let me know if there is anything else that would be needed.

PC Details:
Lenovo Y510P
W10 Home, 64 bit
i7 4700MQ




:)

 

Windows 10 Folder Rename Delete Move İs Very Slow ( 15- 20 seconds )

Looks like you have more problems with your install than just Explorer being slow during certain operations. Can't think of anything right now that you can do to fix it (besides of course the nuclear option of starting afresh).

 

Windows 10 rebooted itself - now user password does not work and does not recognize password change in Windows Live

Yeah you won't be able to create a new profile on the PC using that online account until you delete the broken profile on the PC. I'd create a "local user account" (the kind that is used by Windows 95 to Windows 7) by choosing the "no thanks I don't want
to sign in with email" options during account creation. Then login to it, drag any files to that new user's folder, and then delete the broken account. Then you'll be able to (if you want) link the new profile to the online account.

 

Hi ksuthayya.

Please update your second screen shot to remove your email address.

Please have a look at this post regarding your problem.

Logon Screen shows 2 users but there is only 1 user


Ken

 

@Caledon Ken

Thanks for that. The steps mentioned in the link posted by you worked.

I have no idea what it was that was causing it and which steps worked, but I simply tried em all and it's worked. It been a while now, just forgot to reply.

Thanks!