Windows 10: User profile and all of my data is gone/ windows 11

Discus and support User profile and all of my data is gone/ windows 11 in Windows 10 Software and Apps to solve the problem; My user profile is still the same but my data, docs, photos, and downloads have disappeared from my laptop running windows 11. I started my computer... Discussion in 'Windows 10 Software and Apps' started by Ken Lytle, Feb 12, 2024.

  1. Ken Lytle Win User

    User profile and all of my data is gone/ windows 11


    My user profile is still the same but my data, docs, photos, and downloads have disappeared from my laptop running windows 11. I started my computer this morning and when it booted my screen saver photo, apps and everything else was gone. When it was booting it said windows is setting up. Please help

    :)
     
    Ken Lytle, Feb 12, 2024
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Feb 12, 2024
    #2
  3. User profile and all of my data is gone / windows 10

    My user profile and all my data, docs, photos, music, videos have disappeared from my laptop running windows 10. I was using my computer happily and hit restart and when it rebooted all of my info was gone!!! Please help me! Thanks
     
    JohnMiklosh, Feb 12, 2024
    #3
  4. User profile and all of my data is gone/ windows 11

    User Profile Disconnected

    Hello Helping Hand Required,

    Thanks for using Microsoft products and posting in the community.

    I'm sorry to hear that you are having problems with your user profile.

    From what you have described, the user profile may be corrupted and you can try to repair the corrupted user profile in Windows.

    Here are the steps to follow.

    • 1. you can first log in to the system using another administrator account
    • 2. Then create a new local administrator user account
    • 3. Change the newly created account to an administrator account
    • 4. Copy the corrupted user profile to the new user profile
    There are detailed steps in the following link.

    Fix a corrupted user profile in Windows - Microsoft Support

    Please note that before implementing any changes, it is recommended that you back up your data to avoid accidental data loss. If you need help, please consider requesting professional support.

    Please feel free to let me know if you have any further updates, thanks.

    Best Regards,

    Lenka-MSFT| Microsoft Community Support Specialist
     
    Lenka - MSFT, Feb 12, 2024
    #4
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User profile and all of my data is gone/ windows 11

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