Windows 10: User profile not working, computer wiped and pin unavailable

I recently bought this computer from a friend and I reset the computer completely and wiped everything . Now when it reset his Microsoft account was still there asking to redo the pin since the last one got wiped. But when you to redo the pin it says user profile failed to sign-in. After that I can’t do much else, anything else I have tried so far hasn’t worked can this be fixed by me either replacing his account with mine or completely getting rid of his and than doing the process like new? I just need this to be fixed it is a good computer and I would like to you it .

:)

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

User Profiles not uploading at Start

Hi Ernie,

Your computer might have experience a fresh start when the upgrade occurred last December 16, 2017, and the user profiles on it got affected as well. However, let us not jump into any conclusions yet until we isolated your concern. Let's see if we'll be
able to recover the missing user profile using a command line in command prompt.

• Open CMD as Administrator.
• Enter this command "net localgroup “Administrators” [Computer Name][Missing User] /add".
• Once done, restart your computer.

You may also check if you'll see the missing user profile/s in Local User and Groups manager. Here are the steps on how to do so:

• Press the Windows + R on your keyboard, then type in lusrmgr.msc.
• Click on Users, then check if the missing user profile is on the right pane.

Let us know if the above steps worked.