Windows 10: User Profile Recreation causes Critical Error: Your Start menu isn't working. We will try...

Hello,

I needed to do a User Profile Recreation in a network that uses Active Directory and a domain.
I have done it in the past without no issues.

I've followed these steps:

1. Reboot the computer to release any locks on the profile.
2. Log on with an administrative account.
3. Navigate to the C:\Users\ folder
4. Rename the user profile with the word “.old” at the end of it. Example: “username” becomes “username.old”
5. Delete these two registry keys for that user: Open regedit.exe and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList
In the “Profile Image Path” value. Find the key that lists the user name. Note the last four digits of the value. Then delete it.
Then navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\ProfileGuid
Find and delete the key with the four digits from the last step.
6. Reboot the computer again.
7. Login with the users credentials.
8. Transfer data from the user’s old profile username-old, into the user new profile username one folder at a time.


Unfortunately, I did it recently, and after I logged back with the user account that was re-created, I had a:
"CRITICAL ERROR: Your Start menu isn't working. We will try to fix it the next time you sign in".


So far this has happened for two different users, in two different computers.


These computers are running Windows 10 v2004.


Please help. Any ideas, possible solutions, or options to try will be more than welcome.

Thank you!

:)

 

How to fix Critical Error - Your Start menu isn"t working.

Hi Barrett,

Thank you for posting your query on Microsoft Community.

As per your query, you get critical Error with Start menu not working on your system and we are glad to assist you to fix the issue.

This issue may occur due to corrupted Windows system files or due to any third party antivirus software installed on your system.

I suggest you to refer the following response created by Ravinath P on “Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Disclaimer: Antivirus software can help protect the computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it
as soon as you're done. If you are connected to the Internet or a network during the time the antivirus software is disabled, your computer is vulnerable to attacks.

As Microsoft Edge browser is not working. I suggest you to create a new user account profile and check, if it works.



Create a local user account in Windows 10:

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10



Hope it helps. Reply with the result and I'll be happy to help you further.



Thank you.

 

Windows 10 Critical error for start menu

Hi Mark,

Sorry for the inconvenience caused to you by Windows 10 Critical error for start menu.

Some customers have reported that adding a new local administrator account has resolved their Critical Error. If that doesn’t work, try removing the original administrator account now that you have a new one created.

Refer: create a local user account in Windows 10

You may also, create a new user account with different Microsoft account and check if it helps.

If you have already logged in with a Microsoft account, I suggest you to covert that Microsoft account into local account. Later login using newly created local account to create a different Microsoft account.

Step 1: To convert the account, you can do the following:

• Sign in to your Microsoft account on Windows 10.
• Click Start and then PC settings.
• Click Users and accounts and under Your Profile click Disconnect on the right of the screen.
• Enter your Microsoft account's password, and click on Next.
• Type in a Username, Password, and Password Hint that you want set for your Local account and click
  Next. Click on Sign out and Finish button.

Step 2: Create new Microsoft account

Refer: Sign in with a Microsoft account

Also, see:

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Hope it helps. Get back to us with the update on Critical Error – Start menu. We are happy to help!

 

Critical Error !! Start menu isnt working

Whenever I clicked On Start Menu it will give error
i.e : Critical Error. your start menu isn't working.





I tried to sign out to many times but it didnt work.

but when I create new user to this pc and hit start menu from there it will work properly.

I also trid this thing Windows 10 Start Menu Critical Error
Output:

How do I resolve this issue?

I Also try these full steps from How to install start menu
these thing also not working for me

thank You