Windows 10: User Profile Service Service failed! User profile cannot be loaded.

Discus and support User Profile Service Service failed! User profile cannot be loaded. in User Accounts and Family Safety to solve the problem; How can I recover from this error message? I click on OK, and then see the sign on screen again prompting me to enter my MS password. Not able to... Discussion in 'User Accounts and Family Safety' started by VinceB, Aug 7, 2015.

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  1. VINCEB
    VinceB Win User

    User Profile Service Service failed! User profile cannot be loaded.


    How can I recover from this error message?

    I click on OK, and then see the sign on screen again prompting me to enter my MS password. Not able to login as this repeats .....

    regards,
    .

    :)
     
    VinceB, Aug 7, 2015
    #1
  2. CAROLLJ
    CarolLJ Win User
    CarolLJ, Aug 7, 2015
    #2
  3. CHANDRIANICOLE
    ChandriaNicole Win User
    ChandriaNicole, Aug 7, 2015
    #3
  4. YOU
    You Win User

    User Profile Service Service failed! User profile cannot be loaded.

    You, Aug 7, 2015
    #4
  5. VINCEB
    VinceB Win User
    No joy, as I am not able to get into Win10's Safe Mode after being returned to the signin screen.

    I am using a DELL XPS8700 Desktop, normally. Is it a specific combination of keys (F-key) that I need to use?
     
    VinceB, Aug 7, 2015
    #5
  6. VINCEB
    VinceB Win User
    One week after doing the Win 10 upgrade, I am getting this error (above). I made a restore point, and wonder if I am able to use it w/o lost of data files?

    Do I need to be in safe mode to do the restoration?
    Should I use Advanced Options-refresh of win10 ( only)?
     
    VinceB, Aug 13, 2015
    #6
  7. VINCEB
    VinceB Win User
    My recent efforts failed to solve this issue.


    After trying to to go back to a restore point, which was made immediately after the upgrade, after trying to reset this PC, and after trying the built-in WIN10 Auto Repair, I have not been successful in solving this problem. I tried this all while NOT in Safe Mode; but used shift-click Restart from the signin screen to access Trubleshooting routines.


    • Restore Point option was unable to reload a specific file
    • PC Reset option had a problem; no joy!
    • Auto Repair routine failed; no joy.

    _________________________________

    At the time of doing the Win8.1 to Win 10 upgrade, I made an ISO copy oF the D/L onto DVD. Can that be of help to re-instalL Win10 over the existing?

    Does anyone know of a Registry hack that would allow the use of a stored .bakup of the User Profile?

    Regards,
    .
     
    VinceB, Aug 14, 2015
    #7
  8. Brink
    Brink New Member

    User Profile Service Service failed! User profile cannot be loaded.

    Brink, Aug 14, 2015
    #8
  9. VINCEB
    VinceB Win User
    Will give that that my attention; thanks.
     
    VinceB, Aug 15, 2015
    #9
  10. Brink
    Brink New Member
    Hope it works for you. *Smile
     
    Brink, Aug 15, 2015
    #10
  11. VINCEB
    VinceB Win User
    Brink:
    I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


    SAM
    This file is in use.
    Enter a new name or close the file that's open in another program.

    _______

    I am at a loss, since I am not running any other program!

    Any suggestions?

    The SAM file is listed as being 64KB file size.
     
    VinceB, Aug 17, 2015
    #11
  12. Brink
    Brink New Member
    Brink, Aug 17, 2015
    #12
  13. VINCEB
    VinceB Win User

    User Profile Service Service failed! User profile cannot be loaded.

    I am not certain that I actually have Windows10 installation media?
    when doing the download for W10 UPGRADE, I was offered and did make a W10 DVD copy, which I believe was intended for W10 upgrading of another computer that has W8.1 already present/installed.
    Is that ISO copy suitable as the required "installation media"? I hope so.
     
    VinceB, Aug 18, 2015
    #13
  14. Brink
    Brink New Member
    Brink, Aug 18, 2015
    #14
  15. VINCEB
    VinceB Win User
    Brink:

    I really do appreciate your info very much; however, I become confused easily. You began by saying "That's ok." Do you mean that the ISO made on DVD at time of my upgrading to W10 will serve as the installation media required to avoid SAM file in use issue that I reported earlier in this thread?

    I do not at this time have a 4GB flash drive available, but do have DVDs. I suppose that I can get a 4GB flash drive soon enough to create a Windows 10 installation USB. But I will have acces to my daughter's Win8 laptop tomorrow, although it may not be of use if I must log on as Administrator since she will not be there, I'm babysitting). I plan to bring DVDs with me tomorrow, if I can use those rather than getting a USB flash drive. Otherwise, I will need to make an additional stop to buy the USB drive.

    Which is preferrable: DVD media or USB media, considering that I am presently not able to signin due to the User Profile Service service failure at login error ( original problem here).

    Hopefully, I will read your reply prior to leaving here (in NY) in the early morning.

    Regards,


    PS: I wish I had made a USB recovery and USB installation drive at the appropriate time!
     
    VinceB, Aug 18, 2015
    #15
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