Windows 10: User profile services cannot be loaded but can’t access safe mode either

I’ve tried to reset my pic recently and now i can’t log in. Whenever I try to I get a message saying “user profile services cannot be log in” but whenever I try to access safe mode to change it to administrator it takes forever and I get a white blank screen but my cursor still works. Anybody got an answer? Thank you.

:)

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

"The User Profile Profile Service service failed the sign-in." "User profile cannot be loaded." Need Help!

Hi Dylan,

Thank you for being part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Try the following methods and check if it helps:

Method 1:

I suggest you to boot the computer in Safe mode with Networking and check if works.

Refer to the following Microsoft article on Start your PC in safe mode in Windows 10.

Start your PC in safe mode in Windows

Once you are able to access the Desktop then follow the below method.

Method 2:

I would recommend you to start the User Profile Service.

Follow the below steps:

• Press Windows key + R from the Keyboard.
• Type services.msc and hit Enter.
• Search for User Profile Service.
• Double click on User Profile Service and click on Start button.
• Click on the dropdown list and set the Startup type to
  Automatic.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

The User Profile Service service failed the sign-in. User profile cannot be loaded

Hello,

Thank you for posting your query in Microsoft Community.

I regret the inconvenience caused to you with the user accounts on Windows 10.

Let's try the below methods and check if it helps:

Method 1: I suggest you enter into safe mode and enable built-in administrator.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type
net user administrator /active: no to disable admin account after the troubleshooting is done.

Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

Create a user account in Windows

Note: Create a Microsoft account. Steps applies to Windows 10 as well.

Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope this helps. Kindly update the status of the issue, we will be happy to help you.

Thank You.