Windows 10: User's account email not showing properly in Settings

Please see the image above in reference to this issue. I have a user who was given a laptop previously used by another employee. We don't handle any of the setup for the laptops and are remote with no good way to get our hands on the laptops themselves so fixes are difficult at times. When my user goes to Settings, she sees the highlighted email address under her name. That isn't her email address and she wants it removed. Everything else on the laptop seems to be working properly, this just isn't showing the correct info. When she clicks on My Microsoft account nothing happens. Is there a way

:)

 

Forum users with Hotmail/Outlook/Exchange account

The two-step verification emails show up in my inbox but I added a rule to mark the domain name safe a long time ago (verified that "techpowerup.com" is still in the safe sender list).

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Can't remove email/Microsoft account attached to Local User Account

Is it still your User account showing at Settings > Accounts > Your Info? If not whose is showing? You said she replaced your Local Account. Is there an email present there at all? If not it's still a Local Account - is it yours?

If she's added in the list under Email & Accounts, find out where she signed in - Mail, Xbox, Office, etc - and go there to sign her out and sign yourself back in. Then see if you can remove her account from the list. If not does it appear in the Work or School
accounts list at the bottom of that page as you may need to detach it from there before it will delete in the accounts list.

This could be avoided by having set up a Microsoft Account instead of a Local Account where you or others can sign into the individual Apps. I suggest you create a new Admin Microsoft Account at Settings > Accounts > Family & Other People > Other Users, Sign
into it, move your files over, test all apps work from the new account or else reinstall them, then when ready delete your old account (or not).

If any problems, please report back everywhere your and your sisters name and email appear in the Account settings and how you think she got into the EMail and Accounts list. She must remember what apps she signed into.