Windows 10: Users lose desktop icons and files after signing in

Fairly new sysadmin here. Came across a problem on Friday and it has now continued to happen with more users today.When users are signing into their domain joined computers, it's almost as if Windows is signing them into a temporary profile. I've seen that before and know how to fix that, but this is different. They don't get the pop up box that they have signed into a temporary profile, it looks and acts the same as a normal profile. But all their desktop icons, files, pictures, etc. are just gone. I looked to see if it created another user folder under c:\users and there wasn't any. Just the

:)

 

Cannot find Desktop Icon in File Explorer

My Desktop is showing icons as normal. But if I try to find what is on my desktop by using file manager, I cannot find the icon. I also checked under C;\user my name, public, default and no desktop listed on any of them. Any suggestions?

 

Cannot find Desktop Icon in File Explorer

Now that is interesting. If I do what you suggest, File Explorer Address bar changes to C:\Users\username\documents and the missing ICONS are there. But there is still not a "Desktop" folder.

Is this a step in the right direction?

 

Remove Linux Desktop Icons

I am not sure whether this will work (Ubuntu does not have icons like that on the desktop by default), but I suggest opening the trash bin and sweeping the icons into the window showing the trash bin.