Windows 10: Using microsoft account to reset pin on device

Can I use my microsoft account on one device to change the settings on a different device? I bought and set up an Acer laptop yesterday. Bought windows and set it up. Today my laptop says: 'Your PIN is no longer available due to a change on the security settings on this device. You can set up your PIN again by going to Settings>Accounts>Sign-in options'

but i cant access settings on the laptop because when i try i just keep getting the message telling me to access settings!

i can access my microsoft account on my phone and i can see the device there linked to the the account.

Is there any way of sorting out the PIN problem on my laptop from my microsoft account on my phone?

many thanks!

:)

 

Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Can't reset my PIN

Hi SQxAe,

Thank you for writing to Microsoft Community Forums.

1. Were there any changes made to the operating system recently?
   
2. Is the system connected with Wired or wireless connection?
   

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard.

I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

I also suggest you to refer this article on
PIN sign-in issues, and check if that helps.

I look forward to hearing from you soon.

Regards,