Windows 10: using Quicken 2017 receiving message "unable to open source file" when trying to backup files

using Quicken 2017 receiving message "unable to open source file" when trying to backup files

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Unable to open my Quicken 2017 file. I have received no message of anything being wrong.

Unable to open my Quicken 2017 file. I have received no message telling me anything is wrong.

 

Unable to open my Quicken 2017 file. I have received no message of anything being wrong.

Did you try the troubleshooting steps from Quicken?

https://www.quicken.com/support/unable-open-qui...

 

Cant open quicken files

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

• What the exact error message you are getting?

Please be informed that Quicken 2002 might not be compatible with Windows 10.

I suggest you to install that program in compatibility mode and check.

Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the program in compatibility mode and check if that helps.

a. Download the program from the manufacturer’s website.

b. Right-click on the program setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer.

If the issue persists I suggest you to contact the Quicken support for further help.

http://quicken-support.com/

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.