Windows 10: Using Surface Hub Hardware Diagnostic Tool to test device account

WinClub · Nov 19, 2018

Hardware components of a device are involved in the processing of data, commands, and everything that lies in between. As such, they can be potential points of failure. It is, therefore, necessary to keep them in good health and check [...]

This post Using Surface Hub Hardware Diagnostic Tool to test device account is from TheWindowsClub.com.

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Cluster Head · Nov 19, 2018

Microsoft Surface Diagnostic Toolkit

Microsoft Surface Diagnostic Toolkit
Find out how you can use the Microsoft Surface Diagnostic Toolkit to test the hardware of your Surface device.

The Microsoft Surface Diagnostic Toolkit is a small, portable diagnostic tool that runs through a suite of tests to diagnose the hardware of Surface devices. The Microsoft Surface Diagnostic Toolkit executable file is less than 3 MB, which allows it to be distributed through email. It does not require installation, so it can be run directly from a USB stick or over the network. The Microsoft Surface Diagnostic Toolkit walks you through several tests of individual components including the touchscreen, cameras, and sensors.

Note
A Surface device must boot into Windows to run the Microsoft Surface Diagnostic Toolkit. The Microsoft Surface Diagnostic Toolkit will run only on the following Surface devices:

•Surface Book

•Surface Pro 4

•Surface 3 LTE

•Surface 3

•Surface Pro 3

•Surface Pro 2

•Surface Pro

Note
Security software and built-in security measures in many email applications and services will block executable files that are transferred through email. To email the Surface Diagnostic Toolkit, attach the .zip archive file as downloaded from the Surface Tools for IT page without extracting it first. You can also create a custom .zip archive that contains the .exe file. (For example, if you want to localize the text as described in the Localization section of this article.)

Running the Microsoft Surface Diagnostic Toolkit is a hands-on activity. The test sequence includes several tests that require you to perform actions or observe the outcome of the test, and then click the applicable Pass or Fail button. Some tests require connectivity to external devices, like an external display. Other tests use the built in Windows troubleshooters. At the end of testing, a visual report of the test results is displayed and you are given the option to save a log file or copy the results to the clipboard.

To run a full set of tests with the Microsoft Surface Diagnostic Toolkit, you should be prepared with the following items:

•An external display with the appropriate HDMI or DisplayPort connection

•A Bluetooth device that can be put into pairing mode

•A MicroSD or SD card that is compatible with your Surface device

•A Surface Pen

•Room to move the Surface device around

•External speakers or headphones

Note
The Microsoft Surface Diagnostic Toolkit tests verify only the hardware of a Surface device and do not test or resolve issues with the operating system or software.

The tests

The Microsoft Surface Diagnostic Toolkit runs several individual tests on a Surface device. Not all tests are applicable to every device. For example, the Home button test is not applicable to Surface Pro 4 where there is no Home button. You can specify which tests to run, or you can choose to run all tests. For tests that require external devices (such as testing output to an external display) but you do not have the required external device at the time of the test, you are given the option to skip the test. If a test fails, you are prompted to continue or stop testing at that time.

Windows Update

This test checks for any outstanding Windows updates and will prompt you to install those updates before you proceed to other tests. It is important to keep a Surface device up to date with the latest Windows updates, including drivers and firmware for the Surface device. The success of some of the tests that are performed later in the task sequence depend on these updated drivers and firmware. You will be prompted to restart the device if required by Windows Update. If you must restart the device, you will need to start the Microsoft Surface Diagnostic Toolkit again.

Device information

This test reads the Device ID and serial number in addition to basic system information such as device model, operating system version, processor, memory, and storage. The Device ID is recorded in the name of the log file and can be used to identify a log file for a specific device. Several system log files are also collected, including update and rollback logs, and output from several Windows built-in tools, such as DirectX Diagnostics and System Information, power configuration, disk health, and event logs. See the following list for a full set of collected log files:

Code:
Code:
Output of Get-WindowsUpdateLog if the operating system is Windows 10 %windir%\Logs  %windir%\Panther  %windir%\System32\sysprep\Panther  %windir%\System32\WinEvt\Logs  $windows.~bt\Sources\Panther   $windows.~bt\Sources\Rollback   %windir%\System32\WinEvt\Logs  Output of dxdiag.exe /t  Output of msinfo32.exe /report   Output of powercfg.exe /batteryreport  Output of powercfg.exe /sleepstudy  Output of wevtutil.exe epl System   Events from:   ChkdskMicrosoft-Windows-NtfsMicrosoft-Windows-WER-SystemErrorReportingMicrosoft-Windows-StartuprepairMicrosoft-Windows-kernel-Power  Output of powercfg.exe /q  Output of powercfg.exe /qh  %windir%\Inf\SetupApi*.log
These files and logs are stored in a .zip file saved by the Microsoft Surface Diagnostic Toolkit when all selected tests have completed alongside the Microsoft Surface Diagnostic Toolkit log file.
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Source and more: Microsoft Surface Diagnostic Toolkit (Windows)

Tip See tutorial: L: How to Use Microsoft Surface Diagnostic Toolkit in Windows 8.1 and Windows 10

Brink · Nov 19, 2018

Introducing new A Surface Hub Tour app

We are introducing A Surface Hub Tour, a fun and engaging app optimized for Surface Hub now available from the Windows Store. The A Surface Hub Tour app is an easy-to-follow app to familiarize yourself with the Surface Hub's features and how you can get the most out of them through a hands-on, step-by-step, fun experience. We've named it A Surface Hub Tour to ensure that it sits right at the top of your Surface Hub's app list, easy to find and launch for both you and your users. Make it available for your users to open and explore to enable them to quickly and easily learn how their Surface Hub does much more than just providing a large screen for projection and presentations.

Surface Hub is an all-in-one collaboration device built with integrated features that make not just presenting, but sharing, collaborating and brainstorming easy, secure, and productive. A Surface Hub Tour demonstrates these capabilities in a game-like format that can be explored at your own pace, demonstrating how to get the most from Surface Hub's most compelling features, like Whiteboard, Skype for Business, Office 365, Connect, and of course, several options to give us feedback to improve.

Configure one of the new amazing wallpapers included with the app and selectable from your Surface Hub settings to direct your users to the A Surface Hub Tour learning experience, presenting them with an invitation Come and Explore the Surface Hub by launching the app. Once in the app, you'll be prompted to choose an avatar, and then select from a list of lessons, or worlds. You can follow the recommended sequence, or explore the worlds at your own pace and in your own order. You can also sign-in to save your avatar, prizes, progress and your favorite features. In each world your avatar will participate and guide you in short exercises that demonstrate the Surface Hub's capabilities. At the completion of each world, your avatar will earn a surprise to celebrate!

The worlds available today in the A Surface Hub Tour app include:

Surface Hub Basics

Whiteboard Fun

Skype for Business

Office 365

Connect

The A Surface Hub Tour app is now available at the Windows Store for Surface Hub administrators to download and install. A Surface Hub Tour is a universal app and can run on any Windows 10 device, but it was designed and optimized for Surface Hub to allow users access to the features and functionality being demonstrated. Install the app on your Surface Hubs today to help your users discover the capabilities of this fantastic device for collaboration, teamwork, and creativity.
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Source: Have fun learning all Hub features with "A Surface Hub Tour" app! Surface

labeeman · Nov 19, 2018

Introducing Microsoft Surface Hub

One of the new pieces of hardware unveiled by Microsoft at its Windows 10 event on Wednesday was its Surface Hub, a TV workspace with pen input. And while the company has already started promoting its functionalities, we’re just starting to learn what the device features under the hood.

Microsoft designed two Surface Hub models: a 55- and 84-inch version, both of which are supposed to enhance a team’s ability to communicate, collaborate and share their ideas. Microsoft showed off how the device works on stage,but here are some of the tech specs:

55-inch display at 1080p or 84-inch at 4K

Displays locked at 120 HZ for no-lag writing

Optically bounded displays for extra clarity (as on the Surface Pro)

Supports up to 100 simultaneous touch points

Supports up to 3 pens simultaneously

Powered by Intel Core CPUs

2 x 1080p cameras and a mic array

HDMI, Miracast, NFC, Bluetooth, USB ports

Powered by a lightweight version of Windows 10

Of course, this isn’t the full list of specs and features, as Microsoft hasn’t shared the final details about Surface Hub. We expect to see a few more differences between the two versions of the device before it finally reaches market.
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Windows 10: Using Surface Hub Hardware Diagnostic Tool to test device account

Using Surface Hub Hardware Diagnostic Tool to test device account

Using Surface Hub Hardware Diagnostic Tool to test device account

Using Surface Hub Hardware Diagnostic Tool to test device account

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