Windows 10: various blue screen crashes

Discus and support various blue screen crashes in Windows 10 Gaming to solve the problem; Hi, my newly bought hp spectre x360 laptop with win 11 started crashing multiple times. Event viewer shows various errors, and reliability history also... Discussion in 'Windows 10 Gaming' started by Jan Banis, Jan 3, 2024.

  1. Jan Banis Win User

    various blue screen crashes


    Hi, my newly bought hp spectre x360 laptop with win 11 started crashing multiple times. Event viewer shows various errors, and reliability history also shows a number of red cross critical errors, but they're just called 'windows stopped working'. I don't what causes all this.I did sfc /scannow all fine, the dism restorehealth command, also no issues, and I don't think I have any viruses Malwarebytes shows nothing, and quick scan by Defender also nothing. Let me know what other info you might need, but I thought it's maybe best to add the minidump files, hoping you can use those? Thanks fo

    :)
     
    Jan Banis, Jan 3, 2024
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Jan 3, 2024
    #2
  3. Pavan_N Win User
    Various crashes in ntoskrnl.exe

    Hi,

    Thank you for posting your response.

    Please answer these questions to assist you better.

    • What is the make and model of your computer?
    • Are you able to boot to desktop?

    A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly. I suggest you to follow the Microsoft article below and perform the troubleshooting steps suggested.

    Troubleshoot blue screen errors.

    Resolving Blue Screen errors in Windows - Microsoft Support

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Jan 3, 2024
    #3
  4. Rose Cal Win User

    various blue screen crashes

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 3, 2024
    #4
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various blue screen crashes

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